alienware m9700 no sound

I have windows 7 professional on an alienware m9700. I have not had sound for over a month and have been trying to figure it out since. My sound icon in the tray has the red x through it and in my device manager I do not have "sounds, video, and game device"(or whatever it is called). I have a yellow sign on the multimedia audio controller which is located in "other devices"

I have searched the internet and tried all different solutions that didnt work.

please help.

Mike

Really need to know what sound card yours has it lists several Creative, Hecules and D2 sound. Alienware : The Ultimate Gaming Machineâ„¢

Hey I did my best to give more specs.. I think that is the right motherboard, and my sound card is integrated so I really dont know.

thanks

thefabe said:

Really need to know what sound card yours has it lists several Creative, Hecules and D2 sound. Alienware : The Ultimate Gaming Machineâ„¢

It is SoundMax/ADI based. Found that by finally finding the download page for his laptop,

Alienware : The Ultimate Gaming Machineâ„¢

downloading the XP driver and checking the INF,

; SoundMAX device information file for ODM
; Analog Devices, Inc. Copyright(c) 1998 - 2006
; SoundMAX package [M]

[Version]
Signature="$CHICAGO$"
Class=MEDIA
ClassGUID={4d36e96c-e325-11ce-bfc1-08002be10318}
provider=%ANLG%
DriverVer = 03/09/2006,%DriverBuildID%
CatalogFile=smx.cat

[ControlFlags]
ExcludeFromSelect = *

[Manufacturer]
%MfgName%=AnalogDevices

[AnalogDevices]

%*WDM_AC97AUD.DeviceDesc%=WDM_K810NL, pci\ven_10DE&dev_0059&subsys_01181071
%*WDM_AC97AUD.DeviceDesc%=WDM_M7121, pci\ven_10DE&dev_0059&subsys_75851462
%*WDM_AC97AUD.DeviceDesc%=WDM_W830, pci\ven_10DE&dev_0059&subsys_2052161F

Now just need to find a compatible SoundMax driver for it.

Couldn't he try to install the Xp driver in compatibility mode"? download the XP driver from the site above to your desktop>right click on it> then properties> then compatibility. check box run in compatibility mode>choose XP. Install as administrator. See if this will work. Fabe

hey I tried the above and no luck.

any other suggestions guys?

thanks

bump.

I called alienware tec support and this is what they gave me. You goto alienware.com and choose support then faq/knowledge base and search keyword "6051". This should give you the correct windows 7 drivers.