Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No sound Dell Inspiron - culprit Windows updates? ERUNT? anti-virus?

13 Oct 2013   #1
sweetpatootie

Windows 7 Home Premium - I think 64 bit
 
 
No sound Dell Inspiron - culprit Windows updates? ERUNT? anti-virus?

Several weeks ago my laptop stopped producing sound. I have investigated multiple options and am wondering if there have been any recent known bugs in lost sound, due to upgrades or something else that caused problems for others. I have tried the following:

- double-checking all the keyboard "F" function keys
- using Dell's trouble-shooting tools and instructions, which tell me the sound components are in good order
- updating drivers/removing and re-installing drivers
- using Windows' and control panel's trouble-shooting tools
- altering the sound "theme" offered by Windows
- adjusted the volume settings on my laptop

My laptop has IDT High Definition Audio CODEC as the default sound device. I don't use plug-in speakers or headphones.

I haven't dropped, jarred or otherwise damaged the laptop.

However, over the past several weeks I have:

- installed ERUNT as an emergency recovery utility (I receive error messages when I log on, so I think this utility is not working properly, but I haven't had a chance to troubleshoot it or remove it)
- installed suggested Windows updates
- installed MS Office updates
- regularly run Spybot and Spyhunter in addition to Malwarebytes

I noticed that my browser is slow and often locking up. I have to go into the Task Manager to get things moving again. I wonder if this is caused by script problems - Java, Shockwave? Could one of these be affecting my sound?

Thanks in advance for any assistance. It's driving me crazy not to have any sound.


My System SpecsSystem Spec
.
13 Oct 2013   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Try System Restore, choose a restore point before the issue began.

John
My System SpecsSystem Spec
13 Oct 2013   #3
sweetpatootie

Windows 7 Home Premium - I think 64 bit
 
 

Thank you for the fast response!

I've never done a system restore. I understand the concept but am worried about what I will lose. How do I anticipate that, or is there a way to selectively restore?
My System SpecsSystem Spec
.

16 Oct 2013   #4
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by sweetpatootie View Post
Thank you for the fast response!

I've never done a system restore. I understand the concept but am worried about what I will lose. How do I anticipate that, or is there a way to selectively restore?
Hi sweetpatootie,

Welcome to Seven forums.

System restore doesn't affect your data files. It would remove any installed updates or programs on the system which were installed after the restore point.

So you can go ahead with the same. Also, let us know the model number for the system you have so we can advise you on updating the audio drivers.

Kindly update your system specs here by following this.

You can try updating the audio driver for your system by following this video below:

Updating Dell Drivers

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
16 Oct 2013   #5
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Sorry, I didn't realize you wouldn't think to click on the blue "Restore" hyperlink. Doing so, will take you to the System Restore tutorial. The steps are explained there.

Afterwards, we can work on scanning for and removing Viruses, Malware, and Spyware from your system.

Then troubleshoot the sound issue.

John
My System SpecsSystem Spec
Reply

 No sound Dell Inspiron - culprit Windows updates? ERUNT? anti-virus?




Thread Tools




Similar help and support threads
Thread Forum
DELL inspiron n4010 sound's problem
I have problem with my dell inspiron n4010 sound's. The sound is not working like before. I have to try to install the driver of sound, but it's still not working. Dell Inspiron n4010 core i3, graphic card is intel graphic, not ATI Radeon. I have to try to install the driver from dell driver...
Sound & Audio
Dell Data restore windows seven home premium Dell inspiron n5110?
Friends, I have dell inspiron n5110. It had geniune windows 7 home premium. There was dell data restore option in F8 boot menu option to restore my windows. a week ago i installed new windows 7. i didnt deleted recovery partition on my computer but there in no more option of dell data restore...
Backup and Restore
BSOD 00x50 vipre anti-virus conflicting with new anti-virus
I did a bonehead move of installing PC tools anti-virus before uninstalling vipre on my wife who's out of town. The kids infected it playing flash games. long story short, Her Gateway (win7 home premium) is on a a start-up loop. All I can get to work with a recovery disk is get into the DOS prompt...
BSOD Help and Support
Anti-malware, Anti-virus, Anti-spyware
First of all i would like to apologize if this topic is in wrong category, or it should not even be asked on this site. And second of all, please be patience :) i'm a noob looking for answers :o So whats all about? Well i'm meeting new terms here and i have no idea what they mean and what they do....
System Security
Sound trouble, could be a memory issue? (Dell Inspiron 1545)
Hello everyone, Recently I've restored my Win7 installation using the original install image on the computer. Since then my sound is not working properly - once every few seconds it jumps and makes weird noises. I've tried updating the sound card drivers, and/or installing new codecs, but to...
Sound & Audio
How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)
How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections) Source ...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App