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Windows 7: Cannot make calls on google or skype

18 Oct 2013   #11
dazedandconfuse

Windows 7 Home Premium 64 bit
 
 

Oh I already did that. I clicked "show disabled" since the other was already clicked. Nothing new came up.

But these are the ones that appear under recording along with their statuses:

Headest Microphone - Disconnected
Integrated Microphone Array - Default Device
External Mic - Ready
Stereo Mix - Currently unavailable


My System SpecsSystem Spec
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18 Oct 2013   #12
Nolan314

Windows 7 Home X64
 
 

Ok, so when you make sound, does a green bar rise and fall next to the integrated mic?
My System SpecsSystem Spec
18 Oct 2013   #13
dazedandconfuse

Windows 7 Home Premium 64 bit
 
 

no. nothing happens.
My System SpecsSystem Spec
.

18 Oct 2013   #14
Nolan314

Windows 7 Home X64
 
 

Ok. Then click on the start menu, move the cursor to "computer", right click, then click "manage". A UAC will pop up, click "yes". Then a window will open, and in the left side panel, click "Device Manager". Is anything there listed with an exclamation point or question mark next to it?
My System SpecsSystem Spec
18 Oct 2013   #15
dazedandconfuse

Windows 7 Home Premium 64 bit
 
 

The "bluetooth peripheral device" under "other devices" has an exclamation mark but that would not affect the microphone would it?

i tried to update drivers for that and it said none were available.
My System SpecsSystem Spec
18 Oct 2013   #16
Nolan314

Windows 7 Home X64
 
 

It probably isn't the microphone. Do you have another mic to plug in to see if that one works?
My System SpecsSystem Spec
18 Oct 2013   #17
dazedandconfuse

Windows 7 Home Premium 64 bit
 
 

yes. still not working.
My System SpecsSystem Spec
18 Oct 2013   #18
Nolan314

Windows 7 Home X64
 
 

Ok. Have you tried uninstalling the driver, then reinstalling it?
My System SpecsSystem Spec
18 Oct 2013   #19
dazedandconfuse

Windows 7 Home Premium 64 bit
 
 

Did it. Still nothing.
My System SpecsSystem Spec
18 Oct 2013   #20
Nolan314

Windows 7 Home X64
 
 

Ok. Try going to the start menu, then typing "cmd". Right click on the command prompt and click "run as administrator". Then type "sfc /scannow". It will take some time.
My System SpecsSystem Spec
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 Cannot make calls on google or skype




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