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Windows 7: IDT High Definition Audio CODEC crash

27 Oct 2013   #21
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Actually, your system specs should be in your system specs on your sevenforums profile.

Please update so I won't "scold" you - I was about to admonish you, but decided to back up the thread and saw that you answered my first request, not by updating your profile, by pointing me to post #1. People just aren't going to read every post just to find your system information.

And the two softpaqs from HP are different:
sp59882 is what I asked about
sp56953 is what you told me you were trying.
Quote   Quote: Originally Posted by Slartybart View Post
I don't know which model HP laptop you have - please update your system specs.
Is this the version you installed?
ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59882.html
Quote   Quote: Originally Posted by timmyrocz54 View Post
my system specs should be at the very beginning of my this thread.
and i think that is what i am installing.
and this is the release details of the driver that i am installing. this is according to the HP website.
Released:2013-01-24
File name: sp56953.exe [1/1, 41.85M]
Version6.10.6392.0
Compatibility: Microsoft Windows 7 (64-bit)
Let's try it this way:
Please post the following system information: Speccy snapshot



How to publish a Speccy snapshot:
Click on the Speccy file menu and select Publish Snapshot. This method removes sensitive information and provides you with a link to the report.

Copy the link returned from Publish Snapshot and paste it in a post on this thread so members have more information to better assist you.



Speccy snapshot of my machine: http://speccy.piriform.com/results/CHlegp43qppad1Ua8dOLDAj

Thanks


My System SpecsSystem Spec
.
27 Oct 2013   #22
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

This is an informational post only!

In other words, I'm not suggesting you try these. I'll wait to see your Speccy report.

Win 7 driver [sp56953]: Release notes
Download exe from ftp.hp.com

Win 8 driver [sp59861]: Release notes
Download exe from ftp.hp.com
My System SpecsSystem Spec
28 Oct 2013   #23
timmyrocz54

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Actually, your system specs should be in your system specs on your sevenforums profile.
my system specs should be in my profile already. unless people aren't seeing it?

When i search for drivers that are compatible with my laptop on the HP website only the one that i previously mention is the only one that HP is suggesting to me.


Attached Thumbnails
IDT High Definition Audio CODEC crash-driver.png  
My System SpecsSystem Spec
.

28 Oct 2013   #24
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks, your system specs are showing.

Try uninstalling teh IDT codec - what happens to the sound?
Check DevMgr / sounds to make sure you're only running base Windows drivers - post a screenshot

Please post a link to one or two of the suspect youtube videos
My System SpecsSystem Spec
28 Oct 2013   #25
timmyrocz54

windows 7 home premium 64bit
 
 

IDT CODEC is currently uninstalled to make the sounds work. if it is installed, there are no sounds coming out. everything looks fine and everything there's just no sounds coming out


Attached Thumbnails
IDT High Definition Audio CODEC crash-device-manager.png  
My System SpecsSystem Spec
28 Oct 2013   #26
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I have an HP dv6 (AMD APU)
IDT High Definition Audio CODEC crash-74ms-sound.png

Is one of those HD audio devices teh Intel HD audio?
Intel High-Definition (HD) Graphics Driver - HP Pavilion m6-1045dx Entertainment Notebook PC | HP® Support=

You could back out all sound drivers (yes to uninstall software if prompted) and let Windows figure out what driver to use. You'll have to build it back up with the Intel and IDT drivers.

I wouldn't worry about losing sound completely, Windows ships with basic drivers.


My System SpecsSystem Spec
28 Oct 2013   #27
timmyrocz54

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
i tried installing this and nothing seems to have happened. is this just the basic audio driver?
My System SpecsSystem Spec
28 Oct 2013   #28
timmyrocz54

windows 7 home premium 64bit
 
 

this is what happens when IDT CODEC is installed
IDT High Definition Audio CODEC crash-nosound.png

these are the errors the system is detecting. it says the device is disabled but in device manager they are all enabled.IDT High Definition Audio CODEC crash-error1.png
IDT High Definition Audio CODEC crash-error2.png
IDT High Definition Audio CODEC crash-error3.png


My System SpecsSystem Spec
28 Oct 2013   #29
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I need to be clearer when I post - I was only asking about the Intel softpaq. Maybe I shouldn't post a link. Since it pertained to your machine, no harm done.

Have you looked at these: Sound & Microphone HP Pavilion m6-1045dx Entertainment Notebook PC | HP® Support=
My System SpecsSystem Spec
28 Oct 2013   #30
timmyrocz54

windows 7 home premium 64bit
 
 

i attempted this solution No Sound from the Speakers (Windows 7) HP Pavilion m6-1045dx Entertainment Notebook PC | HP® Support

and it just went back to the errors that i previously posted on post #28

EDIT: it did not give me the option which device i wanted to troubleshoot (probably because there are no headphones currently plugged in) Also, on device managers when i try to update the driver for the Audio CODEC it removes it and replaces it with High Definition audio device

IDT High Definition Audio CODEC crash-device-manager.png


My System SpecsSystem Spec
Reply

 IDT High Definition Audio CODEC crash




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