|02 Nov 2013||#2|
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First question, do you have the Dell IDT sound driver for this model installed? Or do you have the generic basic function Windows installed "HD Audio Codec"? Check the Device Manager and it will list what you have.
If you do not have the correct Dell IDT driver, that needs to be installed, and the HD Audio Codec or whatever you have now needs to be uninstalled (first).
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