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Windows 7: Headphones work laptop speakers dont--my fix-it attempts so far

06 Nov 2013   #1

windows 7 professional 32 bit
 
 
Headphones work laptop speakers dont--my fix-it attempts so far

I have an HP elitebook 2530p running windows 7 professional 32 bit

Today the speakers just stopped working all together in the middle of a chess match on chess.com while using google chrome. It has done this in the past on that particular site. Alwasy comes back. Today though when I went to go watch a youtube video didnt' work. I restarted my computer sound was fine for about 10 minutes. Since it finally died I have not been able to get any sound of my speakers at all. Headphones work just fine.

I have gone to HP.com and downloaded the latest audio driver which installs something called soundmax. Does nothing. I have also per instructions on a post here gone and downloaded the realtek driver. I have installed that twice since I seen another poster said he needed to install it twice for the .exe version to work over the zip version. I have also gone to HP and downloaded the latest BIOS version. Said I had the latest and didnt need to installed anyways. I have gone into the control panel and made sure my speakers are the default selection. I don;t know what else to do. And now after this latest restart after going into my device manager and right clicking on the SoundMax and choosing uninstall I now have a "red x" over my speaker icon in the tray that has never been there. When I go to the device manager and click on sounds, video & game controllers the only selection I have to choose is High Definition Audio Device. However when I go into the control panel I see Realtek High Definition Audio Driver and SoundMax both there.

If you click the link below it is a screenshare video to help explain everything I have typed.

2013-11-06_1958 - AdventureJobs's library

WOW, I loaded that link just to see if the mic was actually working and got sound from my speakers before I could plug in the headphones. I almost deleted this cry for help. Then I noticed that there was still the red x over my speaker icon in the tray. I went and hit play again and got 10 seconds into the playback and my speakers are now mute again. What makes a speaker work temporarily? What gives it a terminal point? How does it just magically work when it displays no speakers or headphones are plugged in? How does it just stop working when you haven't altered anything?

What is my next step? O and I tried to do a system restore, but somehow even though I have owned this computer since May 2013 I only have 7 system restores to choose from and they are all from today. There is nothing to choose from before today.

My System SpecsSystem Spec
.

06 Nov 2013   #2

windows 7 professional 32 bit
 
 

Sorry forgot to mention I have also done numerous virus checks today thinking this for surely had to be a virus. I downloaded and installed and scanned today with:

spybot
ccleaner
fsecure
windowscomplete care
AVG
malware
trend micro
spyhunter

None of these complete system scans have found anything at all
My System SpecsSystem Spec
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 Headphones work laptop speakers dont--my fix-it attempts so far





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