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Windows 7: Sound Blaster X-Fi Notebook Card Not Recognised

25 Oct 2009   #1
kersey

Windows 7 Home Premium 64 bit
 
 
Sound Blaster X-Fi Notebook Card Not Recognised

Hello all,

Am having a problem installing the Creative drivers and application for my X-Fi notebook card as it states the card isn't detected, even though windows has recognised it and installed it's native drivers and is working with no issues. It is showing up in device manager but still the software won't install.

Any advice would be appreciated...


My System SpecsSystem Spec
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25 Oct 2009   #2
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Was the original OS Vista or XP. If Vista attempt to use the Vista driver. Also you might want to read the information from this Creative site. Hope this helps.
My System SpecsSystem Spec
25 Oct 2009   #3
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

There is also a beta driver that they released back on Oct. 6. Start here,

Creative Worldwide Support > Sound Blaster X-Fi Notebook

and click on "Beta Driver" to get to it.
My System SpecsSystem Spec
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25 Oct 2009   #4
kersey

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
There is also a beta driver that they released back on Oct. 6. Start here,

Creative Worldwide Support > Sound Blaster X-Fi Notebook

and click on "Beta Driver" to get to it.
Thanks guys but i've already downloaded both Vista and Win 7 driver, plugged in the X-Fi card but always get this message...


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My System SpecsSystem Spec
25 Oct 2009   #5
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Try installing just the driver manually. This is for Vista but the same works in Windows 7,

Device Manager - Install Driver - Vista Forums

You will need to extract the downloaded beta exe first using something like Winrar. Once extracted then start following the steps in that link. When you get to the part about where the install file is point it to the following folder in the extracted folder,

USB_PCDRVBETA2_US_1_01_0097\Drivers\Driver\WinVista\Bin

If that works and the driver installs and the card works, you should be able to then run the setup.exe to install the rest of it.
My System SpecsSystem Spec
25 Oct 2009   #6
kersey

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Try installing just the driver manually. This is for Vista but the same works in Windows 7,

Device Manager - Install Driver - Vista Forums

You will need to extract the downloaded beta exe first using something like Winrar. Once extracted then start following the steps in that link. When you get to the part about where the install file is point it to the following folder in the extracted folder,

USB_PCDRVBETA2_US_1_01_0097\Drivers\Driver\WinVista\Bin

If that works and the driver installs and the card works, you should be able to then run the setup.exe to install the rest of it.
Thanks mate...tried as instructed but Win 7 tells me the driver software is up to date already.

I then tried the 'have disk' method by manually selecting the hardware I wanted to install drivers for. It updated the drivers and asked me to restart the laptop but on restarting the the hardware has an error icon next to it in the device manager (sorry didn't make a note of what it said).

It seems as if the official drivers don't recognise the hardware is there, yet Windows does and installs the native drivers. Strange
My System SpecsSystem Spec
04 Nov 2010   #7
polferns

Windows 7 Ultimate x64
 
 

kersey i own a dell studio 1555 and upgraded it to win7. had the same prob regarding sound blaster card. contacted my dell service provider they say the card is not supported by win 7 and installing creative drivers only ruins everything. they say the sound blaster card is as gud as add weight to the laptop. use the dell provided drivers to run sound on your laptop but without gud awesome sound. lets hope a solution is found soon.
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 Sound Blaster X-Fi Notebook Card Not Recognised




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