New
#1
W7 does not recognize wireless headset
This recently acquired used Pavilion dv7-2173cl originally came with Vista and was upgraded by seller to W7 Pro 32-bit thru OEM disc set just prior to shipping.
While it has demonstrated capability to recognize new hardware insertion(external TV tuner express card, WiFi antenna booster), it fails to recognize wireless headset...and therefore I cannot add it to Bluetooth system.
My old HP Pavilion dv7-1170us with OEM Vista Home Premium did have similar problem with the same headset(unable to find driver at first, then unable to recognize later on) but thru repeated tweakings it finally worked(unfortunately I have forgotten how I did it). During the course of its functionally, the headset most often worked perfectly but sometime did not.
I am still learning this upgraded W7 system and I am hoping someone most familiar with W7 can help.