Stereo Mix Via High Definition not picking up sound.

Citrus6745 · 13 Jan 2014

Using an analog stereo connection cable, a main USB connector and (Headphone) via high definition as default playback device, I want to use Stereo mix (Which is enabled and supposedly working, not muted and up to date) to play sounds in Skype calls. I checked out the recording devices and the green bars for stereo mix are not moving when sound is playing.

My friend on the other hand has the same head set using the same analog stereo cable and playback settings, but is able to play sounds in the Skype call.

fireberd · 14 Jan 2014

Doing some research on that motherboard, I see it has RealTek HD Audio.

I'm not sure exactly what you are hooking up. "Using an analog stereo connection cable, a main USB connector and (Headphone)". Can you explain a little more on exactly what you have?

With a mix of analog conections and USB it can be a problem (I have a recording studio and use both).

Citrus6745 · 15 Jan 2014

Its a headphone and it uses an analog stereo connection, put into the green outlet for sound in the front side of the computer. Via HD is my sound and recording software.
The USB is used to power the headset. Headphone Via High Definition is my default playback device.
Either way, weather I use a speaker, ear plugs or a different headset, stereo mix doesn't pick up noise.

fireberd · 15 Jan 2014

This is what the ASUS site shows for the motherboard you have listed in the My System Specs. Is the problem you are having with a different PC?

Realtek® ALC887 8-Channel High Definition Audio CODEC
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking
Audio Feature :
- ASUS Noise Filter
- Optical S/PDIF out port(s) at back panel

http://www.asus.com/Motherboards/M5A...specifications

Citrus6745 · 15 Jan 2014

The computer that has the problem is here

Desktops - Essentio CM1630

I believe that the 61-MIBBJ5-01 is it's motherboard

fireberd · 16 Jan 2014

I see the ASUS specs but it doesn't name what the sound chip is.

However, go to the Device Manager, RIGHT click on the entry for the sound device to highlight it and then LEFT click "uninstall". DO NOT check the option to uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound,. This usually fixes any Windows sound corruptions and if lucky will fix yours.

Citrus6745 · 16 Jan 2014

Wow! Thanks, that seemed to have fixed the problem.

fireberd · 16 Jan 2014

Great. Glad I could help. The Uninstall procedure fixes a lot of flakey problems. Its one of my "standard fix" procedures.