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Windows 7: Failed to play test tone

26 Oct 2009   #1

Windows 7
 
 
Failed to play test tone

Hi
Am Using Alteclansing FX5051 5.1 speakers..Drivers used are default one provided by windows 7..tat is USBaudio.sys.suddenly when i tried to paly mp3 file it showed this error "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
And then when i tried to configure my speakers going to control panel..it says "Failed to play test tone".
Note : Am not using any soundcard for this...

Please do help me asap .....It wud be great help

My System SpecsSystem Spec
.

26 Oct 2009   #2

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

I need to know what kind of sound device you have on your MOBO...that is only the speaker system you are using
My System SpecsSystem Spec
26 Oct 2009   #3

Windows 7
 
 
Am not using any sound device

Altec Lansing Fx5051 has a plug and play option when connected to USB .So its using USBAUDI.sys as its driver.

PFB the whereabouts of my speakers
Altec Lansing > Speakers for Home > Gaming Speakers > FX5051
My System SpecsSystem Spec
.


27 Oct 2009   #4

Windows 7
 
 
Please someone help me

Please someone help me
My System SpecsSystem Spec
27 Oct 2009   #5

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by Naveen123 View Post
Altec Lansing Fx5051 has a plug and play option when connected to USB .So its using USBAUDI.sys as its driver.

PFB the whereabouts of my speakers
Altec Lansing > Speakers for Home > Gaming Speakers > FX5051
Alright I see....haven't dealt with one of these before

I have looked and looked and looked and looked some more...and I cannot find any updated drivers for the device. The only thing left to reccomend is these three things...

1)Find the Altec Speakers in Device Manager and right click->Remove the Device. After it finishes, Right-Click any device in Device Manager and hit "Scan for Hardware Changes". It should install the speakers with the default driver again

2)If #1 doesn't work...try a different USB port

3)*if #1 or #2 fail* Contact Altec and see if they can provide a compatibile driver for Windows 7

I wish you the best of luck
My System SpecsSystem Spec
28 Oct 2009   #6

Windows 7
 
 
I tried step 1 and step 2

I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...
My System SpecsSystem Spec
28 Oct 2009   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Naveen123 View Post
I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...
Yes there is a way. Just go into the Device Manager and roll back to the old driver.
My System SpecsSystem Spec
28 Oct 2009   #8

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by chev65 View Post
Quote   Quote: Originally Posted by Naveen123 View Post
I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...
Yes there is a way. Just go into the Device Manager and roll back to the old driver.
Hopefully he can do that...I am not convinced that a new driver got installed
My System SpecsSystem Spec
29 Oct 2009   #9

Windows 7
 
 
Rollback driver also didn work out...

I tried rolling back the driver....it reinstalled it...but still same issue exists...

any other ideas please?
My System SpecsSystem Spec
29 Oct 2009   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

You should go to the Asus support page and look for Win 7 drivers for your motherboard. Can't post links directly to that site so you will need to go there and look around for them.
My System SpecsSystem Spec
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