Creative HS-420 headset mic not working


  1. itm
    Posts : 16
    Windows 7 Ultimate
       New #1

    Creative HS-420 headset mic not working


    I have a friend who has just purchased a Creative HS-420 headset to use with his Toshiba Satellite Laptop (running Windows 7 Home Premium). The headset cables are plugged into the correct headphone/mic sockets at the front left side of the laptop, and the headphones work fine but the microphone does not work. When I list recording devices in Windows it shows a Conexant device. The recording level on this device flickers very briefly when I plug in the headset, but does not respond when I speak into the mic.

    When I plug in a different, standalone microphone it works fine - it's just the mic on the Creative headset that doesn't work.

    Does anyone know if this headset requires a separate driver for the microphone? (I can't seem to locate any drivers for it on the Creative website).
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  3. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #2

    i have had a look and i cant find a separate driver just for the mic.
    preform windows update. search automatically for the drivers. if the does work i would suggest calling creative for some advice.

    Here is their contact page: Contact Us - Creative Store (UK)
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