Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: QSB Speakers stopped working

06 Mar 2014   #1
Jforsy1

Windows 7 x64
 
 
QSB Speakers stopped working

Hi,

I have a pair of QSB speakers from SoundScience, USB powered and USB Output (no jack) which worked fine for ages on my Samsung laptop then suddenly stopped working a few months ago.
I think it must be a problem that occurred when I updated some software, though I am not sure what.
The speakers are recognised by my laptop, as they appear in the Sound Properties window when I open it. The problem comes when I try to set them as default to make them play- nothing happens, and they cannot be set to default, nor can I test them. I have tried rolling back drivers, updating drivers, both on the speakers and on my sound card, but the problem remains.
At this stage I don't have the skills/knowledge to go deeper into the workings of it and I'm stuck trying to get these speakers to respond via the standard sound properties interface. I thought for a long time that it was the Samsung software that comes installed on the laptop, that was conflicting/causing the speakers to not work, but I have tried un-installing that to no avail.

I am running Windows 7 on a Samsung NP300ESA laptop, with a Realtek HD Audio sound card.
Please let me know if you need any more information about my system or the problem.

I appreciate any help you can give me on this

Many thanks
Joe


My System SpecsSystem Spec
.

06 Mar 2014   #2
fireberd

Windows 7/10 64 bit
 
 

Sounds like there may be an error with the USB connection. Go to the Device Manager and check the Sounds section to see if anything is listed for the USB speakers (and if there is any error code). Also, check the USB section to see if there are any unknown devices listed.
My System SpecsSystem Spec
06 Mar 2014   #3
Jforsy1

Windows 7 x64
 
 

Hi Fireberd,

Thanks for your reply. The speakers show up in Device manager as "QSB," no error code. There are no unknown devices in the USB section.. I have finally managed to test them on another computer (had to get my old laptop running again to do so) and they appear to work fine on that.. I looked into the speaker properties and it all appears as it should, they are enabled, and Windows claims that the drivers are up to date. I tested all of my USB ports with a memory stick and had no problems with any of them. I have also tried the speakers with 2 other USB cables that I know to be working, but the problem stays the same.

Thanks,

Joe
My System SpecsSystem Spec
.


07 Mar 2014   #4
fireberd

Windows 7/10 64 bit
 
 

Plug them back into the PC, then go to the Device Manager, RIGHT click on the entry for the speakers to highlight them and then LEFT click "Uninstall". DO NOT uninstall any drivers. Then physically disconnect the speakers from the PC. Restart the PC and after Windows finishes initializing connect the speakers and Windows should detect them and install them. This fixes a lot of corruption problems and if you are lucky will fix this problem.
My System SpecsSystem Spec
Reply

 QSB Speakers stopped working




Thread Tools





Similar help and support threads
Thread Forum
acer 5552 speakers stopped working after installing audio driver
Hello, i was trying to fix my microphone problem after i stumbled on a thread on this site, that advised to install audio driver from acer support downlaods. i did that, now my speakers dont work anymore. i need someone to help me pls. i have un-installed the high definition software but same...
Sound & Audio
Windows installer has stopped working or setup.exe has stopped working
HI, I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME...
General Discussion
HP 2009m speakers not working
Ugh, I switched from Vista to 7 and now my built-in monitor speakers aren't working. I've tried drivers for the sound. I've tried reinstalling the monitor drivers. I have checked and rechecked that I'm plugged into the right jack, cables are connected, etc. They were working in Vista (still work if...
Sound & Audio
Speakers Not Working
Hey, Here's the story, so today I decided it was about time to clean my computer out of all the dust so I unplugged everything and proceeded with doing so. After replugging everything back in the speakers had stopped working. I tried a few things in a attempt to solve it such as: - Putting in...
Sound & Audio
Old Speakers Not Working?
I have some older speakers, Soundworks Digital 2.1, from my last computer dated 2001. I tried to plug then into my new computer but no sound comes out, the plug looks different also on the old speaker output. I would like to get them cranking again as they are nice and the speakers from the...
Hardware & Devices
Speakers on my laptop stopped working
This is my first time posting so I hope I'm doing this right. Anyway, the last time my speakers were functioning properly I was watching a movie when my battery ran out. I quickly plugged in the AC adapter and booted my computer up again and that's when the speakers stopped working. ...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App