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Windows 7: Problem with disappearing audio in a Windows 7 machine


02 Apr 2014   #1

Windows 7
 
 
Problem with disappearing audio in a Windows 7 machine

Hi,
Up until two days ago, the sound on my laptop (an HP using the Windows 7 OS) was working perfectly with no apparent problems. Then on Monday, the I found that the sound was not working at all. I've already checked to see if the audio is muted (it isn't) and I appear to have a working sound card (3-Realtek High Definition Audio). I've looked around online and I'm not seeing anyone else with the same problem. Hopefully, someone here will be able to suggest a way to regain audio. Thank you. -Jake6982

My System SpecsSystem Spec
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02 Apr 2014   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Hard to tell what happened. However, use the System Restore and restore the PC back to an available Restore Date that is BEFORE the problem. Many times that will take care of it.

System Restore can be accessed from Start/Programs/Accessories/System Tools. System Restore will not delete any user data, pictures, e-mail, etc. But any programs or program updates that were installed will have to be reinstalled. Same way any programs that were uninstalled will have to be uninstalled again. Give this a try as a first step.
My System SpecsSystem Spec
02 Apr 2014   #3

Windows 7
 
 
Thanks

Thank you. My audio somehow came back on, but I'll remember this tip if it disappears again in the future.
My System SpecsSystem Spec
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 Problem with disappearing audio in a Windows 7 machine




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