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Windows 7: 5.1 Speakers, Subwoofer Not Working.


03 Apr 2014   #1

Windows 7 Home Premium 64bit
 
 
5.1 Speakers, Subwoofer Not Working.

Hey all,

I'm in need of help here with my 5.1 speakers. I just recently changed to a 5.1 Sonic Gear 4000 set of speakers and I believe i have plug in the jacks correctly - based on and online guide, using the Line in, Line Out and Microphone slots.

However, the issue is now there is no bass and the subwoofer is not working. Whenever i do a test of the sounds, the front, rear and center speakers work but there's no any reaction/sound from the subwoofer. Tried using I Tunes, VLC and even videos from youtube. The speakers all work except for theres no bass.

I hope someone can help me here and sort this problem.

I have read up a number of post in this forum to see if there's any related issues but cant really find the appropriate one.

The motherboard that i'm using is Asus P8B75-M LX PLUS.
And here are the rest of images on details of my pc--

Appreciate the help. Thank you.




Attached Thumbnails
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5.1 Speakers, Subwoofer Not Working.-6.jpg   5.1 Speakers, Subwoofer Not Working.-7.jpg   5.1 Speakers, Subwoofer Not Working.-8.jpg   5.1 Speakers, Subwoofer Not Working.-9.jpg  
My System SpecsSystem Spec
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03 Apr 2014   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven forums Paller.

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My System SpecsSystem Spec
03 Apr 2014   #3

Windows 7 Home Premium 64bit
 
 

Oops, corrected them. Thanks for the info.
My System SpecsSystem Spec
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03 Apr 2014   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Do you have to have speakers connected to the front jacks too?
In Connecter Settings, tick the HD Audio Front panel and check what is under the Tools button.

Some speaker have to be connected to each other as well, such as the sub to one of the side speakers. Do you have it plugged into power?

5.1 Speakers, Subwoofer Not Working.-audio.png


My System SpecsSystem Spec
03 Apr 2014   #5

Windows 7 Home Premium 64bit
 
 

Thanks for the reply.

1. I did not connect any speakers to the front jacks. ONLY the three options at the back of the CPU.

2. In the connector settings, after choosing the HD Audio Front panel option, i tried clickin the tools button but there are no other options to choose. Nothing happens actually.

3. All 5 of the speakers are connected from the sub output. None of the speakers are connected with each other, only with the sub. And yes the power is plugged in and on.

What else, can I check on?
My System SpecsSystem Spec
03 Apr 2014   #6

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

A couple things I see in your configuration, may not help your bass, but items you may want to look at.

First, you have record set to 48Khz. You should set it to 44.1Khz (CD quality). I have a recording studio and the only time (most) recording engineers use 48Khz is if they are recording audio for synchronization with Video.

Second, you have AC97 front panel jack checked. Normally HD Audio is used. HD Audio has some additional jack sensing that AC97 does not. Same way with the front panel audio connection to the motherboard, HD Audio should be used., Only use AC97 if that is all that is available.

Third you have Swap Center and Subwoofer checked. That may also be a cause of bass woofer problems.
My System SpecsSystem Spec
03 Apr 2014   #7

Windows 7 Home Premium 64bit
 
 

Okay so I have made the changes.

-Changed to CD Quality.
- And Using HD Audio as previously suggested as well.
- As for the Swap Center and Subwoofer checked...i did that cuz whenever i did the speaker test, if it was time to test the sub the sound would come from the centerspeaker. But with that ticked, the center speaker works when center is check but then no sound when time for the sub to be tested. STILL, now just tried Fireberd's suggestion but no bass.
My System SpecsSystem Spec
03 Apr 2014   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Fireberd is very good on audio issues.

I just thought of something else, are there and volume controls or switches on the sub?
My System SpecsSystem Spec
03 Apr 2014   #9

Windows 7 Home Premium 64bit
 
 

I see, glad for the help from the both of you.

Okay on the Sub the controls are - Volume (I turned it full, and will control from the PC), Sub (This one i turned to about 80%) and last option is the input 2.1 or 5.1 so turned the knob towards the 5.1.

That's about it.
My System SpecsSystem Spec
03 Apr 2014   #10

Windows 7 Home Premium 64bit
 
 

Was just wondering, is there something to do with my BIOS setting by any chance? Perhaps I should update it.
My System SpecsSystem Spec
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 5.1 Speakers, Subwoofer Not Working.




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