Asrick FM2A88X onboard Blown Now Sound Card? Help!

Spudster · 04 May 2014

Hello,
So recently my on board audio stopped working for no reason and it doesn't look like it's been fried the board is only 2 months old. Yes I have tried device manager etc it's nothing to do with windows now I inserted a sound I then got my sound back that was great for a few days now Tonight I cleaned up the wiring to make it neater then took out the card to see if the on board would go still nothing so I disabled the on board re installed the card and Now the card is doing the same thing? I tried everything device manager,driver re install etc
.
With going on

Is the board just faulty and evil to blow a good card or why isn't the card processing sound now?

I am over it is having a working PC a lot to ask for its been causing me a lot of issues since I got it.

I do anything for anyone who can fix my issue

fireberd · 04 May 2014

There are many ASRock FM2A88X motherboards, what is the exact model that you have?

With the on-board audio enabled, what is the status in the Device Manager? Does it show working OK or does it have an error code?

Spudster · 04 May 2014

It is the Extreme 4+ and it shows working.
Could the bored be destroying everything that gets put in it?

Might get a new bored

fireberd · 04 May 2014

In the Device Manager, RIGHT click on the entry for the Realtek sound and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound.

Then go to the Control Panel/Hardware and Sound and finally the Sound Panel/Playback. The "Speakers" should be set as the default playback device.

Spudster · 04 May 2014

I will try that in about 20 minutes as it's 7am here starting to get up.
If this doesn't work what else can I do?

Edit: Just tried that didn't work :/

The card is only 4 days old

Thanks for your help

fireberd · 05 May 2014

Post a screen shot of the Device Manager, Sound section.

Screenshots and Files - Upload and Post in Seven Forums

Spudster · 05 May 2014

Now all the slots are blown...
Where you put in a graphics/video card

I post a screenshot tommorow getting another bored...

It diffintly not a driver issue

fireberd · 05 May 2014

If all the slots are "blown" the only recourse is to get the motherboard replaced. Its still under warranty so contact ASRock. However, they are not the best at resolving issues. I had a new ASRock motherboard with two faulty memory slots and they would only provide a replacement for $50 (US), not free like they should have. I won't be buying any more ASRock motherboards.

Spudster · 05 May 2014

$50? If it's not your fault you shouldn't be paying at all
idk if I should get them but found some good as rock boards for $140 on eBay.

fireberd · 05 May 2014

I have two other systems I've built in the last two years. One is a Gigabyte and the other an ASUS. Both of these are solid as a "rock"... I have the replacement ASRock board still in the box and won't use it unless one of the others craps out.

The Gigabyte is my recording studio PC.