No Speaker audio - Headphone audio okay


  1. jrj350
    Posts : 47
    Windows 7 Home Premium
       New #1

    No Speaker audio - Headphone audio okay


    HP 200-5120IS
    Intel Pentium E5400 / 2.7 GHz
    Dual-Core 64-bit
    Chipset Type Intel G45S Express
    Data Bus Speed 800.0 MHz
    RAM - 4 GB DDR3 SDRAM - Non-ECC
    HD - 500.0 GB - Standard - Serial ATA-150 - 7200.0 rpm
    Sound card - Integrated
    My wife has a dual boot operation using Windows 7 and Ubuntu 14.04.

    Here is the situation:
    There is no audio in Windows 7 through the speakers.
    The audio is okay in Windows 7 through the headset.
    The audio is okay in Ubuntu speakers and headset.

    I can't determine what happened to the audio through the speakers, in Windows 7. Troubleshooting has led nowhere.
    Any possible suggestions woiuld be appreciated.
    Thank you
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Does the HP PC have the correct sound driver for Windows 7? or is it only using the generic, basic function "HD Audio Codec" that Windows will install?

    Here is the HP listing and the RealTek audio driver.

    Software & driver downloads HP All-in-One 200-5120is Desktop PC | HP® Support
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  4. jrj350
    Posts : 47
    Windows 7 Home Premium
    Thread Starter
       New #3

    @firebird
    Yes, it has the correct RealTek driver. As I mentioned, the sound works perfectly through the headsets. Also, when clicking on the small speaker icon in the lower panel) the audio meter is registering, indicating audio is there.
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    Check the Control Panel/Hardware and Sound and finally the Sound Panel Playback section. The "Speakers" should be set as the default Playback device. You can also test the speakers in that panel.
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  7. jrj350
    Posts : 47
    Windows 7 Home Premium
    Thread Starter
       New #5

    @fireberd
    Speaakers are set as default and I tried to test them but no joy. I feel there is no mechanical problem here because the speakers work very well in Ubuntu. I'll recheck those things you mentioned, just to make sure I haven't missed anything.
    I do appreciate your inputs.
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