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Windows 7: Realtek HD audio manager interface not showing advanced settings

09 Jun 2014   #1
schwarzennegger

windows 7 ultimate x64
 
 
Realtek HD audio manager interface not showing advanced settings

Thank's for looking.
I have a Asus-G74sx-91234z laptop,last week when i plugged in headphone i started to hear sound coming from both headphone and the laptop speakers,a quick google search told me change some settings in Realtek HD audio manager,when i opened the user interface i found my realtek HD audio manager interface is totally different from others not having advanced setting options at all!!
I tried power of THX true studio, also installed the latest driver too,i even asked this question in asus rog forum ,nobody replied yet

G74SX- Realtek audio manager user interface NOT SHOWING ADVANCED SETTINGS!!!!

This is how my GUI looks like..


instead of the normal one like this..

Any advice much appreciated,thank's.




Attached Thumbnails
-presentation1.jpg  
Attached Images
 
My System SpecsSystem Spec
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10 Jun 2014   #2
fireberd

Windows 7/8.1/10 64 bit
 
 

I have never seen the second version of RealTek. I have RealTek on several PC's and they are all like the first one, however mine does have the Advanced Settings.

There are cases of some PC Vendor's limiting options within the sound. Try installing the generic driver from RealTek and see if that makes any difference. Download the High Definition Audio Codecs (drivers). Realtek
My System SpecsSystem Spec
11 Jun 2014   #3
schwarzennegger

windows 7 ultimate x64
 
 

Thank you Fireberd, even though i tried installing the driver from Realtek before after reading your post i thought i give another go,this time i uninstalled the previous drivers ,restart the computer then installed the latest driver,after installing i got some surprise,i couldn't find Realtek interface at all!!! Audio is working but couldn't find the interface!!!
My System SpecsSystem Spec
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11 Jun 2014   #4
fireberd

Windows 7/8.1/10 64 bit
 
 

Sounds Like it didn't install properly.

What do you show in the Device Manager, Sounds section?
My System SpecsSystem Spec
11 Jun 2014   #5
schwarzennegger

windows 7 ultimate x64
 
 

Pls check the image


Attached Thumbnails
-presentation1.jpg  
My System SpecsSystem Spec
11 Jun 2014   #6
fireberd

Windows 7/8.1/10 64 bit
 
 

It shows RealTek is installed. The RealTek HD Audio Manager should be in the Control Panel/Hardware and Sound.
My System SpecsSystem Spec
11 Jun 2014   #7
schwarzennegger

windows 7 ultimate x64
 
 

Thank's,its there-I opened the interface,still it looks same,don't know how to short out this issue,when i plugin headphones sound coming from both laptop speakers and headphones!!
My System SpecsSystem Spec
11 Jun 2014   #8
fireberd

Windows 7/8.1/10 64 bit
 
 

I've seen some PC vendors remove some options (hardware) and thus its not available in the RealTek HD Audio Manager but in those cases its the opposite way - speakers mute when headset is plugged in.

Did it always work this way, or did it previously mute the speakers when you plugged in headset?
My System SpecsSystem Spec
11 Jun 2014   #9
schwarzennegger

windows 7 ultimate x64
 
 

It was fine before,happened recently,as far as my knowledge i didn't install new software!!!

Sound coming from both speakers and headphone [Solved]

the above link they have a solution for this issue,i couldn't do this bcoz i don't have that option at all in my interface.
My System SpecsSystem Spec
11 Jun 2014   #10
fireberd

Windows 7/8.1/10 64 bit
 
 

For testing, uninstall RealTek and delete the drivers. Then restart the PC and Windows will install the generic, basic function, HD Audio Codec sound driver. See if it works properly (speakers mute when you plug in headset) with this driver.
My System SpecsSystem Spec
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 Realtek HD audio manager interface not showing advanced settings




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