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Windows 7: sound problem with siberia frost V2

25 Jun 2014   #1
MCBros1

windows 7
 
 
sound problem with siberia frost V2

hey guys, I recently installed windows 7 on my pc and ever since i did i have been haviing problems with my headset.the sound is as if i didnt plug my headphones in my ipod properly and the sounds is really weird and i can bearly hear the voices. i tried reinstalling the driver many times but no succes. there is no other sound output plugged in either.
i have tried everthing i really need help.
thank you in advance


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25 Jun 2014   #2
fireberd

Windows 10 64 bit
 
 

That headset is a USB, with its own built in "sound card". It does not use the PC's sound card.

There are drivers for this unit. Have you installed the drivers?
SteelSeries North America - Downloads
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25 Jun 2014   #3
MCBros1

windows 7
 
 

yes i already have steelseries engine 3
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26 Jun 2014   #4
fireberd

Windows 10 64 bit
 
 

As this is a digital signal to the headset (same as a digital signal to the PC's internal sound card), if the PC's regular sound works OK, I would suspect a problem either with the driver or the headset, or possibly the USB port.

First thing, have you tried a different USB port? If you are plugging into a front panel port, try a rear port.

If that doesn't help, plug the headset in, then go to the Device Manager, RIGHT click on the entry for the headset to highlight it and then LEFT click "Uninstall". Also check the block to uninstall the driver. Then unplug the headset, and restart the PC. After Windows starts, do a complete new install (Usually starting with installing the drivers FIRST and then only connecting the headset after the drivers have been installed).
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 sound problem with siberia frost V2




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