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Windows 7: Need external sound card

30 Oct 2009   #1
PvtMatter

Windows 7
 
 
Need external sound card

I have an Alienware Area-51 7500-R4 with intergrated Nvidia C-55-MB. I recently installed Windows 7 (Custom, clean installation) and I only have sound on my two front speakers, no center or rear speakers. Alienware support is unable to help and I was told I could not install an internal soundcard in the computer (no space, no cables).

Does anyone know of an external soundcard, USB, that will work in Windows 7?


My System SpecsSystem Spec
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31 Oct 2009   #2
torrentg

7600.20510 x86
 
 

What's the hardware id of your current onboard audio device?

Rt click in device manager, properties, details tab, change dropdown to hardware ids.

Copy and paste here please. Decent chance that I could locate a working driver for you through an alternate vendor.
My System SpecsSystem Spec
31 Oct 2009   #3
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by PvtMatter View Post
Alienware support is unable to help and I was told I could not install an internal soundcard in the computer (no space, no cables).
Can I just as politely as possible say Alienware is full of bull. Here is a nice little review of your computer,

Introduction - Alienware Aurora 7500-R4 | [H]ard|OCP

including a very nice shot of the inside,

Screenshots | [H]ard|OCP

Unless you had yours customized beyond what is shown for the specs in that review, there is lots of room. Here are the specs for the motherboard shown in the review,

Foxconn - Products: Motherboard

and it has the Realtek ALC882D (HDA) on it. Just because Alienware doesn't have drivers for it doesn't mean there aren't any. You can find links to the latest Realtek HD driver here,

Latest Realtek HD Audio Driver Version
My System SpecsSystem Spec
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01 Nov 2009   #4
PvtMatter

Windows 7
 
 
Ailenware Area51 Desktop Sound Card

Thanks Stormy for the info. My computer was fully customized and the big problem is I have dual nVidia 280 vid cards running in SLI config. There is one short MB slot between them but no other slots.

I am still looking for a Win 7 external. Know of one?
Thanks again
My System SpecsSystem Spec
01 Nov 2009   #5
torrentg

7600.20510 x86
 
 

My System SpecsSystem Spec
01 Nov 2009   #6
PvtMatter

Windows 7
 
 
Alienware onboard audio

Sorry I didn't answer your question. I have an integrated High-Def audio Nvidia C55-MB. I have read several postings about compatibility issues (it's still very early in general public use) between Windows 7 and USB audio.
My System SpecsSystem Spec
01 Nov 2009   #7
torrentg

7600.20510 x86
 
 

Nah, should be fine. Even my firewire interface is great since beta testing last year. If you're looking high end, I can definitely recommend MOTU gear.


http://www.motu.com/products/motuaudio

I need hardware id strings to find driver for what you have now. Did you try Stormy's?
My System SpecsSystem Spec
12 Nov 2009   #8
PvtMatter

Windows 7
 
 
Audigy 4 missing speakers

Just installed a new Creative Audigy sound card (Alienware said there was no room due to my dual SLI video installation) and I have the same problem I had with the on board sound setup and the Audigy 2 ZS sound card I installed later. All have the latest drivers and on board sound is disabled. I am using a 5.1 speaker setup.

I have sound on all speakers in the Creative panel sound test. However, when I play a CD I only have sound on the LF and RF (No center or rear sound) speakers. I can't find anything on the forum to try. Any other suggestions would be appreciated
My System SpecsSystem Spec
12 Nov 2009   #9
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

That would be because the CD is recorded in stereo only. You want it to play out of all the speakers you need to enable CMSS3D in the Creative controls (or stereo mix on Realtek).
My System SpecsSystem Spec
13 Nov 2009   #10
PvtMatter

Windows 7
 
 
Audugy 4 lack of EAX

Thanks Stormy for you persistence in helping me work on the sound problem. I checked under my DVDs in Device manager and the feature you mentioned is missing, I have done research on Creative's forum and ran across the following that seems to relate to my problem. This advice is listed under the question of no sound on center and rear speakers:
How to enable CMSS in Creative MediaSource for Sound Blaster Audigy 2 NX

  1. Click Start, (All) Programs, Creative, Creative MediaSource, and click on the Creative MediaSource Player or the Creative MediaSource Organizer.
  2. Click on the EAX button to enable EAX. The button should now be highlighted in green.
  3. Next, click on the little buttons next to the EAX button, which will bring up the Creative EAX Console.
  4. In the EAX Console, check the CMSS 3D tab, then check the box next to Enable CMSS 3D.
  5. Select ether CMSS or Stereo Surround and close the EAX Console.
You can also open the EAX Console by clicking Start, (All) Programs, Creative, USB Sound Blaster Audigy 2 NX, EAX Console. You also can press the CMSS button on the remote to enable CMSS however you will still have to use the EAX Console to select Stereo Surround if you want to use Stereo Surround.


I have an Audigy 4 board but believe the same instructions apply for activating the rear speakers. The only problem is, I don't have an EAX button to click in the Creative Media Source Player. When I go into the Creative files under EAX, I get the following message: "Audio device supplied by this application is not detected". If they are referring to the sound card, it is definitely in the Device Manager with the latest driver (6.01.1371)



So it seems I need the EAX console and reading from my Blaster Audigy 4 box, I am supposed to be able to "Immerse yourself in Amazingly Realistic Gaming Audio with EAX advanced HD 4.0". However, I can not find the EAX console on the web, it wasn't with my CD and I am very frustrated.
My System SpecsSystem Spec
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 Need external sound card




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