Beats by Dre headphones with mic volume low and mic is not working.

That connector will not work with a PC. You will need an adapter that will convert that to two TRS plugs to work with a PC.

This is an example of an adapter Amazon.com: 2.5mm Mobile Headset To PC Converter: Electronics

I don't know if it will solve all the problems, but an adapter, such as I mentioned is needed. However, I suspect it will fix the headset part and probably the mic.

The Headset works off o the Tip (end of the jack connection), the Ring (middle) and the Shield(Ground) Connection.

A PC microphone works with a jack like is needed for the headset. The Tip is the audio connection, the Ring has +5VDC that is required by a standard PC microphone and the Shield which is the ground connection.

Just a thought here; have you tried removing the sound devices from the device manager; rebooting and let windows re-detect them and reinstall them? If not that might be worth a shot as sometimes windows can be finicky in terms of the way devices and external devices like headphones, etc.; are connected.

Matts, the problem is not the PC, the problem is the user has a PS4 type connector for the headset and mic and that is not compatible with the PC plugs. An adapter as I linked is needed. I've been through this before with users here and that is the fix.

fireberd said:

Matts, the problem is not the PC, the problem is the user has a PS4 type connector for the headset and mic and that is not compatible with the PC plugs. An adapter as I linked is needed. I've been through this before with users here and that is the fix.

Well as i said; it was just a thought. but yea i guess it was a my bad. Can you say oops?