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Windows 7: Noise in USB headset

09 Sep 2014   #1
Sven24

Windows 7 Ultimate x64
 
 
Noise in USB headset

So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?


My System SpecsSystem Spec
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09 Sep 2014   #2
fireberd

Windows 10 64 bit
 
 

Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

https://www.hama.com/00113700/hama-u...-headset-black
My System SpecsSystem Spec
09 Sep 2014   #3
Sven24

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by fireberd View Post
Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

https://www.hama.com/00113700/hama-u...-headset-black
Yes, here is a review where you can see the USB.

https://www.youtube.com/watch?v=9rdWICZC3N8
My System SpecsSystem Spec
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09 Sep 2014   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Scratching Sounds

Quote   Quote: Originally Posted by Sven24 View Post
So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?
The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
My System SpecsSystem Spec
09 Sep 2014   #5
Sven24

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Callender View Post
The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
I don't have a built in microphone or speakers. :/
My System SpecsSystem Spec
09 Sep 2014   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Sven24 View Post
Quote   Quote: Originally Posted by Callender View Post
The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
I don't have a built in microphone or speakers. :/
Well that can't be the problem then!

Maybe try right clicking your speaker icon then "Sounds"

Double click any recording & playback devices and look through the tabs for settings that you can change.
My System SpecsSystem Spec
09 Sep 2014   #7
Sven24

Windows 7 Ultimate x64
 
 

I already tried changing those. Btw, I just discovered that some of the noises appear when I'm moving my mouse.
My System SpecsSystem Spec
09 Sep 2014   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
USB devices

Well a quick internet search shows that many people have the same problem and there's no clear solution.

Suggestions include:

Check sound devices in Device Manager and if more than one device is listed try disabling so that only one device is in use.

If your mouse is a USB mouse - try a wired mouse.

Try any other available USB ports.

Check for and install any driver updates for all USB devices. If your headset was supplied with a driver to install - that driver could be out of date.

Other than that I'm out of ideas!
My System SpecsSystem Spec
10 Sep 2014   #9
Sven24

Windows 7 Ultimate x64
 
 

1. Only one is in use, I disabled the rest.
2. I don't have a wired mouse, however I tried plugging it out and there were still other types of noises.
3. I already tried that.
4. They didn't come with any drivers.
My System SpecsSystem Spec
11 Sep 2014   #10
Sven24

Windows 7 Ultimate x64
 
 

Alright, I got a different headset to see if the problem persists and well... it does. I don't know how the old headset I had didn't have issues like this but apparently it's not from the new headset I got. I think it may be a driver issue but I have no clue how to solve it.

Here's a list of what's wrong:
- Buzzing/scratching/beeping noise
- More noise when moving mouse
- Overall lower sound quality, I tried the same headset on my phone and PC, listening to the same song but on my PC the sound is somewhat stale
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 Noise in USB headset




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