New
#1
NO Sound video and game controllers, then lost USB ports
A friend of mine has an Acer desktop, i5, 3rd gen. Several months ago the sound stopped working. I checked Device Manager and found No Sound, video and game controllers. I downloaded the drivers from Acer for the Realtek and installed it. Still no Sound, video and game controllers. I bought and installed a new PCI sound card still no Sound, video and game controllers. As I was working on the computer, the USB keyboard stopped working. I rebooted and got it back. The next time I rebooted, I lost the USB keyboard and mouse. I tried a different USB mouse and different USB ports and none of the USB ports worked. At that point, I went and got a glass of wine.
I spent hours looking for suggestions on the web but none of the suggestions worked. Could the motherboard be going out? Does anyone have any suggestions.