Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB Speaker & USB Bluetooth Adapter Not Working

29 Sep 2014   #1
dsf25

Windows 7 64bit
 
 
USB Speaker & USB Bluetooth Adapter Not Working

hi there,

my USB external speaker and USB bluetooth adapter (for my plantronics headset) is not working. I believe this had to do me removing a critical program (from add/remove programs) about half a year ago - i can no longer do a system recovery to retrieve the program. I'm currently operating on windows 7x64-bit. all drivers are up to date and working. the usb drives work fine - i've tried testing each slot by connecting my external mouse and all seems functional. it's only when i plug in the external speaker or usb bluetooth adapter that things go wrong - see screen shots below. my internal speaker and internal mic work perfectly fine. it appears to be only an issue with usb audio-related devices. these devices work with other systems and computers, so i know that it is not the device itself. i've tried uninstalling and reinstalling conexant audio, but that did not work. i've gone into the device manager and all looks ok there. i've disabled and renabled, updated all drivers, and still nothing....any help would be much appreciated.

Laptop: Lenovo T410s

thanks so much for any help or guidance you can provide.




Attached Images
USB Speaker & USB Bluetooth Adapter Not Working-l1.jpg USB Speaker & USB Bluetooth Adapter Not Working-l2.jpg USB Speaker & USB Bluetooth Adapter Not Working-l3.jpg 
My System SpecsSystem Spec
.
29 Sep 2014   #2
fireberd

Windows 10 64 bit
 
 

Connect the devices, one at a time. Then go to the Device Manager and display the USB section. There will probably be an Unknown device shown. If there is, RIGHT click on the entry to highlight it and then LEFT click "Uninstall" (do not uninstall any drivers). Disconnect the device from the PC after the Uninstall. Then do the same thing for the other USB device. Restart the PC and then connect one of the devices and Windows should detect it as "new hardware" and install it. If not, run sfc /scannow (run it 3 times) and see if it finds any problem from whatever you may have deleted.
My System SpecsSystem Spec
29 Sep 2014   #3
dsf25

Windows 7 64bit
 
 

sorry, how do i know which USB device to uninstall? There's the generic, Intel, USB composite, and USB root hub - screen shot attached. FYI, none of the devices are appearing as Unknown. thanks for your help.


Attached Images
USB Speaker & USB Bluetooth Adapter Not Working-l4.jpg 
My System SpecsSystem Spec
.

30 Sep 2014   #4
fireberd

Windows 10 64 bit
 
 

Sorry it took so long to get back to you. I've been out on a project.

It looks like your Plantronics BT300 is recognized. If this is the headset device, Uninstall it, physically disconnect it from the PC. Restart the PC and after the Windows starts it will be detected and reinstalled.

However, your comment about removing a critical program concerns me and it could very well be the key to everything working. Not knowing what that was, I can't really say if it is the problem.
My System SpecsSystem Spec
01 Oct 2014   #5
dsf25

Windows 7 64bit
 
 

tried it and no luck....
My System SpecsSystem Spec
Reply

 USB Speaker & USB Bluetooth Adapter Not Working




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Bluetooth Headset mic to External Speaker via Win 7 Laptop
Is it possible to get mic in from a Bluetooth headset, live play it through Laptop speakers/External USB Speakers? I'm trying to make a mic-speaker combination which works without external power supply! Also, are there any software which will simplify the whole process?
Hardware & Devices
My bluetooth adapter won't connect to my bluetooth headset
Hi !! I am having a bluetooth adapter installed on my PC. Now I wanted to connect my Samsung HM1100 headset with it. It paired and everything but during installation of driver it says "NO DRIVER FOUND". I have tried too many times and I have also installed a bluetooth driver "SILICON WAVE...
Drivers
Bluetooth speaker Win 7 Samsung series 9 - NO CHANCE!!!!
please help. I've got a samsung series 9 laptop which I love but I've been trying to get a Nokia Bluetooth speaker thing which I'd love to get working. The bluttooth on the laptop I've had no end of trouble with, can't even find my phone etc. When I clivk fn+F12 which should toggle wifi/bluetooth...
Sound & Audio
Bluetooth speaker and Headset output simultaneously?
Hi, I play music for my shop via the headset jack on my Dell "All-in-One" connected to an amplifier. We just got a wireless Bluetooth speaker to sell in the shop, and I am trying to figure out how to use BOTH the wireless Bluetooth and the headset jack at the same time. As soon as I connect the...
Sound & Audio
USB Bluetooth Adapter's Blue Light IS LIT When Bluetooth Is OFF?
Hello. I have an issue with my Medialink USB Bluetooth Adapter - Version 4.0 Class 2 Smart Ready Adapter (Model No. MUA-BA3). Let me explain... Okay, I have setup my Medialink USB Bluetooth Adapter with the drivers for my Windows 7 operating system. Now, when I plug this USB Bluetooth...
Hardware & Devices
Rocketfish Micro-USB Bluetooth Adapter Not working.
As the title would suggest, I have a Rocketfish Micro-usb bluetooth adapter. I'm having real issues with my Windows 7 Ultimate x64. My Problems are: - The Bluetooth device installs correctly but cannot find any devices - Searching will go on forever and I have tried over 12 different...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App