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Windows 7: No sound through HDMI to LCD TV

09 Oct 2014   #1
rmk9785e

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
No sound through HDMI to LCD TV

I bought a Dell Inspiron 3847 with Windows 8.1 64 bit installed. To use it as a dedicated Windows Media Center HTPC, I added a 128GB SSD as the boot device and installed Windows 7 Pro 64 bit. My system has Intel HD Graphics 4400.
As I connect it using HDMI cable to my TV, there is good video but no sound. The Device manager shows a yellow exclamation mark on the High Definition Audio Device and there is a red X on the speaker icon in the toolbar.
I've installed the latest Intel chipset drivers from Dell site for this model, deleted the audio devices to be rediscovered but it hasn't fixed the problem. I'll appreciate any ideas to fix this problem. Thank you.




Attached Thumbnails
No sound through HDMI to LCD TV-dev_mgr.jpg  
My System SpecsSystem Spec
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09 Oct 2014   #2
fireberd

Windows 10 64 bit
 
 

You do not have the correct Intel video drivers. The correct Intel video drivers will install the Intel HDMI audio. You show "High Definition Audio Device" which is the Windows installed generic, basic function driver and that is probably your problem.
My System SpecsSystem Spec
09 Oct 2014   #3
rmk9785e

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

That was it. Dell driver didn't help so I downloaded it from Intel's support site. Thank you.
My System SpecsSystem Spec
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10 Oct 2014   #4
fireberd

Windows 10 64 bit
 
 

Great! glad I could help and thanks for the rep

Jack
My System SpecsSystem Spec
03 Dec 2014   #5
tbeahm

Windows 8.1, 64 Bit
 
 
Which Driver

We have the SAME exact issue on 2 3847s (Dell) - which specific driver did you download - you don't say?

Thank you for your help.
T. Beahm
My System SpecsSystem Spec
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 No sound through HDMI to LCD TV




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