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Windows 7: There is no sound in hp540 notebook laptop , inc window sounds

11 Nov 2014   #1
jraju

windows 7 ultimate 32 bit
 
 
There is no sound in hp540 notebook laptop , inc window sounds

Hi,
I have sound problem associated with the internal speaker of my laptop. Even after installing the latest driver for the product from the HP site, i hear no sound.
I have also tried with the old driver from c:swsetup folder , present when i bought this laptop.
when i clicked device manager and then system devices, speakers, it shows that no drivers are installed for this speaker or not required to be installed.
How to get this problem fixed.
Normally the supported drivers with the package, No change made in bios or service pack, should work. But it is not working in my case.
why update driver is necessary if there is no change in the hard ware, ie, sound card that came with the laptop.
Is there any drivers that i have to install other than specified in the hp site, one microsoft uaa driver and adi sound max driver.


My System SpecsSystem Spec
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11 Nov 2014   #2
fireberd

Windows 10 64 bit
 
 

What is the make/model of the laptop?
My System SpecsSystem Spec
11 Nov 2014   #3
jraju

windows 7 ultimate 32 bit
 
 

HI, Firebred,
HP 540 notebook laptop, having windows xp sp 3 OS
My System SpecsSystem Spec
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11 Nov 2014   #4
fireberd

Windows 10 64 bit
 
 

I don't remember much about XP. However, try reinstalling the Intel motherboard chipset drivers and then the sound and see if that helps.
My System SpecsSystem Spec
12 Nov 2014   #5
jraju

windows 7 ultimate 32 bit
 
 

Hi, Fred,
Would intel chipset drivers suit HP laptop? How to know the drivers for speakers. Is it possible to know the hardware id of the speaker, that is shown in system devices in the Device Manager. There is no descrition of the device in the details tab of the speaker device

Update: you are correct, the hp site informs this as intel mother board.
My question: Why i need to update the drivers for the laptop parts which already would have all the old drivers working then?
In otherwords, Should one need to update the drivers for the old one, inspite of the fact that there is no change in the hard ware, as supplied when buying? Physically the hardware had not been changed, but drivers updated by the concern vendors
Should i also update the BIOs update file. Please clarify, firebred, sir,
My System SpecsSystem Spec
12 Nov 2014   #6
jraju

windows 7 ultimate 32 bit
 
 

Hi, firebred
I thought of asking before. Now it is somewhat confusing as to why to update drivers for the hardwares that were not changed physically hardwares, such as sound card , bios etc.,
I understand that there might be some release updates of their drivers. But how it is that updated drivers could only it to function. The software that were supplied sometimes are not working with the previous supplied cds by the same vendors.
Normally if the OS of the system gets corrupted, you just install the same cd or dvd to reinstall. Likewise, the same old drivers would not do. Why? The updated drivers may be having some improvements over the previous version, but would it not allow the previous version to work.
Lastly why the Bios to be updated anyway? it is lingering question all thro the times for some drivers work as usual, but others are not working with the old drivers. The other thing that the new updated drivers are not working on some applications and the old one are working fine.
Please i want a detailed reply or link to the solution.
My System SpecsSystem Spec
12 Nov 2014   #7
fireberd

Windows 10 64 bit
 
 

The Intel chipset drivers are applicable to any PC that has an Intel CPU. There are many different versions and you have to have the applicable version. The drivers included from HP should also include a chipset driver.

Updated drivers are issued to fix problems, support new software or hardware. The user must decide if the updated drivers are applicable to their system and whether to install them.
My System SpecsSystem Spec
12 Nov 2014   #8
jraju

windows 7 ultimate 32 bit
 
 

Hi,
My question is does the sound problem could be due to non update of Bios settings.
My second question is that when i inserted the cd that came with the system, it does not allow to run the Install. The same cd allowed the install on the previous two occasions in the system, when i totally formatted system c: in my computer.
How to get the drivers for speakers, if it is included in mother board. Can i update all the drivers from HP site, excluding the OS. Please reply as i like your way of replies
My System SpecsSystem Spec
12 Nov 2014   #9
oscer1

win 7 64 bit
 
 

yes get the drivers from hp support site.
i would uninstall all audio from remove programs in control panel. then go to device manager and uninstall audio drivers. then install the chipset driver then reboot system then install uaa driver then reboot then sound driver.
My System SpecsSystem Spec
14 Nov 2014   #10
jraju

windows 7 ultimate 32 bit
 
 

Hi, Oscer,
I have tried your option but still no sound. I first uninstalled the adi sound max driver from control panel, add remove programs and then uninstalled the possible drivers from device manager. Some does not show the uninstall options like audio codec legacy audio, legacy video drivers. Then i installed the chip set driver . Rebooted and then installed the UAA driver and reboot, then installed the adimax sound driver again. But still no sound.
I also wish to pinpoint that while installing the adimax i was alerted to install the bluetooth exe from exe file. I do not know what this alert meant. When i first installed the UAA driver, on reboot, it shows new hardware found and asked to me show the file for download. I dismissed it. and then freshly installed the adi max sound driver from HP site. I get error: unable to start blue tooth stack services? What this error means?
Then i went to dxdiag and then tried sound test there. It showed error at step 19, hresult=OX00000000. I do not know where i am going wrong.
Since the hardware wizard alerts, i suppose the hard ware is being recognised, that is the sound card. The drivers are the area to look in to, I think. Please what next I have to do to get the sound back.
This is the link from where i downloaded the drivers.
http://h20566.www2.hp.com/portal/sit...4892.199480143
Should i update all the drivers to get the sound? Of is it enough if i do the above drivers?
Moreover, i have two sound tabs in my dxdiag . It shows one as adi sound max and the other as bluetooth audio. the file is shown in the second tab as btaudio.sys.
Does that means that for windows sound, blue tooth is essential and for other sounds the adi sound max drivers?
What is adimax integrated audio drivers? Pl some one help me to get back the sound.
Note: if the window recognises, may i presume that my hardware is found and software drivers are the real problems?
My System SpecsSystem Spec
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 There is no sound in hp540 notebook laptop , inc window sounds




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