Sound doesnt work after uninstalling SRS Premium Sound program.


  1. Posts : 2
    Windows 7 Home Premium
       #1

    Sound doesnt work after uninstalling SRS Premium Sound program.


    HP Pavilion g7, Windows 7 Home Premium, laptop with built-in speakers.

    Okay so i accidentally uninstalled SRS Premium Sound and now my sound icon on the bottom right shows a red X and doesn't play sound. It could also be related to restoring my laptop, but sound still worked before i uninstalled SRS sound.

    When i hover over the sound icon it reads "No speaker or headphones are plugged in." Plugging in headphones or an external speaker to the headphone jack doesn't work.

    troubleshoot doesn't detect a problem. Playback devices only shows AMD HDMI Output, but no speaker option (even when i right click and both are checked). Reinstalling Realtek isn't working.

    Device manager does recognize i have ATI HD Audio Device.

    I'm willing to restore my computer if that's what it takes, but i don't have the CD that came with it.
      My Computer


  2. Posts : 1,670
    win 10
       #2

    Hi welcome to 7F

    go to bios and make sure the onboard sound is enabled.
      My Computer


  3. Posts : 8,135
    Windows 10 64 bit
       #3

    Go to HP and download the sound driver (and install it) for your specific model. SRS Premium sound is not the actual driver.

    The sound driver appears to be IDT. Software & driver downloads HP Pavilion g7-1150us Notebook PC | HP® Support

    You didn't do anything in the BIOS so that can be eliminated.
      My Computer


  4. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #4

    Fireberd you gave the right answer, thank you so much.
      My Computer


 

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