after update headphones don't work


  1. mfatbard
    Posts : 4
    windows 7
       New #1

    after update headphones don't work


    so I finally decided to update my computer after several crashes and whatever, and now with new update my headphones magicaly don't work. I went to the sound devices and the headphones weren't there. I tried unplugging and plugging it in a few times and nothing but then I plugged it into the microphone jack and it displayed headphones not plugged in. so basicaly my headphone jack dosen't work and I'm pretty sure it's the updates fault.

    P.S. I have a laptop which means no alternate audio jack.
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    What "Update" did you do?
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  4. mfatbard
    Posts : 4
    windows 7
    Thread Starter
       New #3

    windows update (restart your computer) there were 43 or so updates
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    What is listed in the Device Manager, Sounds section. Also the Sound Panel, Playback section?
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  7. mfatbard
    Posts : 4
    windows 7
    Thread Starter
       New #5

    devices
    high definition audio sound device

    playback
    speakers(high definition audo sound device)
    headphones not plugged in (even though it is, also this didn't appear until I plugged headphones into the mic jack)

    my guess is that the windows updates ruined my headphone jack, though I'm not sure why
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  8. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #6

    High Definition Audio Device, says you only have the generic, basic function, Windows installed sound driver and not the actual driver for your sound hardware.

    First thing to do is go to Toshiba and get the correct sound driver.
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  10. mfatbard
    Posts : 4
    windows 7
    Thread Starter
       New #7

    which one?
      My Computer
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