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Windows 7: after update headphones don't work

28 Dec 2014   #1
mfatbard

windows 7
 
 
after update headphones don't work

so I finally decided to update my computer after several crashes and whatever, and now with new update my headphones magicaly don't work. I went to the sound devices and the headphones weren't there. I tried unplugging and plugging it in a few times and nothing but then I plugged it into the microphone jack and it displayed headphones not plugged in. so basicaly my headphone jack dosen't work and I'm pretty sure it's the updates fault.

P.S. I have a laptop which means no alternate audio jack.


My System SpecsSystem Spec
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28 Dec 2014   #2
fireberd

Windows 10 64 bit
 
 

What "Update" did you do?
My System SpecsSystem Spec
29 Dec 2014   #3
mfatbard

windows 7
 
 

windows update (restart your computer) there were 43 or so updates
My System SpecsSystem Spec
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29 Dec 2014   #4
fireberd

Windows 10 64 bit
 
 

What is listed in the Device Manager, Sounds section. Also the Sound Panel, Playback section?
My System SpecsSystem Spec
29 Dec 2014   #5
mfatbard

windows 7
 
 

devices
high definition audio sound device

playback
speakers(high definition audo sound device)
headphones not plugged in (even though it is, also this didn't appear until I plugged headphones into the mic jack)

my guess is that the windows updates ruined my headphone jack, though I'm not sure why
My System SpecsSystem Spec
30 Dec 2014   #6
fireberd

Windows 10 64 bit
 
 

High Definition Audio Device, says you only have the generic, basic function, Windows installed sound driver and not the actual driver for your sound hardware.

First thing to do is go to Toshiba and get the correct sound driver.
My System SpecsSystem Spec
01 Jan 2015   #7
mfatbard

windows 7
 
 

which one?
My System SpecsSystem Spec
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 after update headphones don't work




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