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Windows 7: Sound quality crackle


04 Nov 2009   #1

windows 7 32bit
 
 
Sound quality crackle

hey, i have an advent 9115 laptop and have recently installed windows 7 32bit

i firstly installed 64bit thinking it could handle it but experienced bad cracking from the audio with everything (video, music, windows sounds)

i have a realtek high definition audio card.

i have tried installing different versions including the newest update and older versions for vista. (and have rebooted twice)

ive heard alot of different threads on different forums from people who are experiencing the same issuse on different laptop models and manufacturers but to no luck have i found any help. ive been led to beleive from some posts it may be some conflicting issue with the os and something.

any help will be MUCH appreciated, thanks

My System SpecsSystem Spec
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05 Nov 2009   #2

7600.20510 x86
 
 

Install the newest update for the audio driver.

Update your mainboard bios and test under "optimized default settings" or similar. If no update, set bios to that now.

Further suggestions if needed, will assume the above conditions have been met. If that hasn't helped any, we can try to take things from this starting point.
My System SpecsSystem Spec
10 Nov 2009   #3

windows 7 32bit
 
 

so far have updated the audio it is better but still crackles and seems to be getting worse....

do you know where i can find an update for it?

i cant find one anywhere i beleive its a phoenix bios i was told to contact the manufacturer on their site but advent has no conact, i beleive its pc world so contacted tech guys (i think it is) but to no reply as of yet.....

thaks for your help
My System SpecsSystem Spec
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10 Nov 2009   #4

7600.20510 x86
 
 

Right click on the specific audio device in the device manager. Properties. Details tab. Change dropdown to hardware ids.

Copy and paste the results to here. I can probably find something for it.

Also, are you using x86 or x64 Windows?
My System SpecsSystem Spec
10 Nov 2009   #5

windows 7 32bit
 
 

its come up with 2!

HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10190000&REV_1001
and
HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10190000

i definatley unistalled the previous one but.... i dunno do you think this may be why??

im using 32
My System SpecsSystem Spec
10 Nov 2009   #6

Windows 7 32bit
 
 

I have the same problem, I've followed the instructions so far, and I have the same 2 results as pezzah44. Please help.
My System SpecsSystem Spec
10 Nov 2009   #7

7600.20510 x86
 
 

Disable any kind of CPU throttle software that's for the motherboard. You can look in bios for something like this or it also could be a software that you have starting with Windows.

If this doesn't help, I'm working on making a driver install for you guys. I'll post it soon.
My System SpecsSystem Spec
10 Nov 2009   #8

windows 7 32bit
 
 

ok great,
ive tried looking in bios to turn throttle off before but i cant seem to find it.

can you get to it through command??
My System SpecsSystem Spec
10 Nov 2009   #9

7600.20510 x86
 
 

I don't know about your bios but you can look at software starting with Windows.

Go to the start menu and type in there ---> msconfig.

Hit enter, then go to startup tab. Uncheck whatever software is for your motherboard then hit ok and reboot.

If you want me to modify a driver, download the first one here (need to use IE) and then upload to Rapidshare. Post a link here for it after. I can't get it to download for me right now for some reason.
My System SpecsSystem Spec
10 Nov 2009   #10

windows 7 32bit
 
 

theres nothing about the mother board there
My System SpecsSystem Spec
Reply

 Sound quality crackle




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