Realtek Audio Problems Post Water Damage


  1. eeisner
    Posts : 5
    Arizona
       New #1

    Realtek Audio Problems Post Water Damage


    Alright... interesting problem I have never seen before.

    spilled some water on my laptop, and after having some issues with the nvidia graphics card not being recognized, I am noticing issues with Realtek. Audio will only work if: headphones are plugged into the headphone jack and the sound comes from headphones, OR something is plugged into the mic jack and sound comes out of the internal speakers. If nothing is plugged in, no sound. When the mic jack is plugged in, Realtek says that a device was unplugged, and when I unplug the mic, it says that a device was plugged in. Tried an uninstall and reinstall of the driver, which led to no success.

    Laptop: ASUS U36SD-XA1
    RAM: 8GB
    Windows: 7 Home Premium 64Bit
    Realtek Version: 6.0.1.6373

    Any other info needed?

    BTW, the first image attached is headphones plugged in, then mic plugged in, then nothing plugged in.

    EDIT: i have no idea what happened, but Realtek is freaking out on me, going back and forth between working fine and thinking something is plugged in to the headphone jack/having the problem I described.
    Attached Thumbnails Attached Thumbnails Realtek Audio Problems Post Water Damage-audio-headphone-plugged-.png   Realtek Audio Problems Post Water Damage-audio-mic-plugged-.png   Realtek Audio Problems Post Water Damage-audio-no-plugged-.png  
      My Computer
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    I would suspect a hardware problem due to the water spillage. Hard to tell what was affected by it.
      My Computer
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