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Windows 7: Plantronics Audio .326 Headset not working on Inspiron 1525 Mic Jack

30 Apr 2015   #1
Alpha Hedge

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Plantronics Audio .326 Headset not working on Inspiron 1525 Mic Jack

I recently bought a Plantronics headset, and plugged it in my microphone jack. It says "Line IN" when I try to use it with audacity, but when I record, and even yell into it, nothing shows up on the line. My laptop has 2 headphone jacks and a mic jack. Could this be the problem?


My System SpecsSystem Spec
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01 May 2015   #2
fireberd

Windows 10 64 bit
 
 

If you have plugged the microphone part of the headset into the "Mic" jack on the PC and using the "line in" to listen that is incorrect. Generally, Audacity uses the "Stereo Mix" to record. With Stereo Mix set as the default recording device any input is "heard".

Second, if you are plugging the mic into the "line In", that is incorrect and the mic will never work. A computer mic needs +5V DC to operate. The Mic in jack has the 5V, a line in does not and is a stereo (2 channel) input.

You list a Dell Desktop in your System Specs but are referring to a Dell Inspiron 1524 "Laptop". ???
My System SpecsSystem Spec
01 May 2015   #3
Alpha Hedge

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by fireberd View Post
If you have plugged the microphone part of the headset into the "Mic" jack on the PC and using the "line in" to listen that is incorrect. Generally, Audacity uses the "Stereo Mix" to record. With Stereo Mix set as the default recording device any input is "heard".
I don't have stereo mix. all it shows is "Microphone" (the internal mic) and "Line In" (I'm guessing that's my headset.) I don't know what the heck's going on!

Quote:
You list a Dell Desktop in your System Specs but are referring to a Dell Inspiron 1524 "Laptop". ???
Oh! I'm very sorry, I must have not payed attention to that, my apologies, I just fixed it.
My System SpecsSystem Spec
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02 May 2015   #4
fireberd

Windows 10 64 bit
 
 

If Stereo Mix is not showing (its on MOST PC's), go to the Sound/Recording section and RIGHT click in a blank area in that panel. Click to show Disabled and Disconnected devices. Stereo Mix should show up and you can enable it and make it the default recording device.

I don't know if that will fix the problem, but its a first step.
My System SpecsSystem Spec
02 May 2015   #5
Alpha Hedge

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The Stereo mix is not showing when I enable disconnected and disabled devices. This is what it looks like.


Attached Images
Plantronics Audio .326 Headset not working on Inspiron 1525 Mic Jack-recodi.png 
My System SpecsSystem Spec
02 May 2015   #6
fireberd

Windows 10 64 bit
 
 

You only have the generic, basic function, Windows installed High Definition Audio Drivers. I looked at the Dell site and the only drivers listed are Sigmatel drivers for Windows XP. There are no Vista/Win 7 drivers as Dell does not support anything other than XP on this model.

Does the internal mic work? If it does, make sure you are connecting the microphone part of the headset to the mic jack.
My System SpecsSystem Spec
02 May 2015   #7
Alpha Hedge

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I found out my own solution. What I DID was I installed the sigmatel audio driver R218148 and it installed it itself.
My System SpecsSystem Spec
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 Plantronics Audio .326 Headset not working on Inspiron 1525 Mic Jack




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