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Windows 7: Volume changes randomly and overlap icon

20 May 2015   #1
Teronte

Windows 7 Ultimate 64-Bits
 
 
Volume changes randomly and overlap icon

Whenever Im browsing or watching a video or hearinfg music, randomly at times the volume turns down. I have tried to search for a solution but I cant find any porblem similar to mine.


Volume changes randomly and overlap icon-problem.jpg
This is what I see when I check out de mixer, when I move the pointer the transparent one dissapears and the volume is set to the pointer I moved.

Any idea how to fix this??




My System SpecsSystem Spec
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21 May 2015   #2
fireberd

Windows 10 64 bit
 
 

Have you tried listening to music while not on-line (no browser) and no iTunes to see if its happening with just the basic PC music? Also, is this only with the headset?
My System SpecsSystem Spec
21 May 2015   #3
Teronte

Windows 7 Ultimate 64-Bits
 
 

I dont have speakers, instead I use some Logitech g430 headsets. I tried what you said and this is what I got so far:

Using Windows Media Player, I heard music for 25 minutes, in 3 songs the music stopped with no reason, but the problem of the double pointer didn´t appeared.
After that I changed to Itunes, after 7 minutes of hearing music the problem reappeared:
Volume changes randomly and overlap icon-problem2.jpg
It also appears to affect Roblox.exe which also has the volume down,but I wasn´t using it.


My System SpecsSystem Spec
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21 May 2015   #4
Teronte

Windows 7 Ultimate 64-Bits
 
 

I have recorded the problem

https://www.youtube.com/watch?v=QSZrZdDZiJg

Also , when I change the volume with my mouse this happens:

https://youtu.be/MLMqLJr0cYQ
My System SpecsSystem Spec
21 May 2015   #5
fireberd

Windows 10 64 bit
 
 

What sound card do you have? Realtek? SoundBlaster? ???

Please post a screenshot of the Device Manager, Sound section.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
21 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

I guess the headphones are using its built-in soundcard (check title bar of screenshots, same for my Logitech G35 which has its own soundcard)? How else can you get 7.1 surround on a regular jack?

The Logitech website says it has a USB adapter, does it mean it has regular jacks but also can function as a soundcard of its own if used with the USB?
My System SpecsSystem Spec
22 May 2015   #7
Teronte

Windows 7 Ultimate 64-Bits
 
 
Logitechs G430 and Device Manager

The headset includes a Microphone and Headset jacks to USB, using USB enables to create a 7.1 effect while plugin the jacks directly wont make any effect, they also como with a Volume scroll wheel and a mute button

This is the screnshot of the Devide Manager Soun section, I think it is a built in soundcard in the motherboard
Volume changes randomly and overlap icon-problem3.jpg


My System SpecsSystem Spec
23 May 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, so if you insert the jacks your default soundcard should be used. If you are using the USB adapter it is the Logitech soundcard being used.

Do you get the same issue with both of these methods?
My System SpecsSystem Spec
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