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Windows 7: Suddently mi pc has no sound

20 Jun 2015   #1
lolrapa

W7 64b
 
 
Suddently mi pc has no sound

Hello, today I was using my pc and suddently shut down, actually, it was on but the screen got black, after I rebooted it sound stop working.

Windows does not detect the connection when I unplug and plug the headset.

I reinstalled my audio drivers and reboot many times but wont work, and the controller information says that is no problem with the device.

I have a mother asus m5a99x evo r2.0

Thanks!


My System SpecsSystem Spec
.
20 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Tried a System Restore to a prior date? System Restore
My System SpecsSystem Spec
20 Jun 2015   #3
lolrapa

W7 64b
 
 

Yes, with no results
My System SpecsSystem Spec
.

20 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try:
Uninstall the soundcard software if there is any
If it is an add-on sound card remove it from PC.
If on-board go into BIOS and disable.
Download and run (as admin) Drive Cleanup Drive Tools for Windows
Restart PC
Scan registry with CCleaner
Enable or plug the soundcard and boot
Reinstall driver/software
My System SpecsSystem Spec
20 Jun 2015   #5
lolrapa

W7 64b
 
 

Done it, still not working
My System SpecsSystem Spec
20 Jun 2015   #6
lolrapa

W7 64b
 
 

I installed ubuntu un a pednrive and loaded it but it does'nt work there either (sound)
My System SpecsSystem Spec
21 Jun 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

One last recommendation: Go into BIOS (setup menu as you start PC) and load defaults (either first menu or exit menu)

If this doesn't work either, then I guess you have a hardware issue. Wonder what others will tell.
My System SpecsSystem Spec
21 Jun 2015   #8
lolrapa

W7 64b
 
 

The strange thing is that in bios i dont have an audio device, just usb, net, ...

Forget that, I was to stupid to find it
My System SpecsSystem Spec
21 Jun 2015   #9
lolrapa

W7 64b
 
 

There is any way I can test the hardware?
My System SpecsSystem Spec
21 Jun 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you try loading defaults in BIOS?

Also try unplugging PC from the mains for a few minutes and re-plug it.
My System SpecsSystem Spec
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 Suddently mi pc has no sound




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