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Windows 7: Crackling/Clicking/Popping/ Audio Issue

03 Oct 2015   #1
StickyWicket

Windows 7 Home Premium 64bit
 
 
Crackling/Clicking/Popping/ Audio Issue

The Issue:
Audio crackles, pops, and clicks on occassion, usually when sound begins or stops.

Examples:
  • When I receive a message on STEAM, there is a "bloop" sound that is there to notify me that someone sent me a message. At the very end of the bloop there is a noticeable "click" sound.
  • When playing some games where there is audio that loops, at the end of each loop in the cycle there is a clicking noise. Also happens when I skip the intro video that plays at the beginning of the game.
  • When pausing and unpausing YouTube videos, the audio of the video is accompanied by clicking noises. If I exit YouTube in the middle of the video, a few seconds after closing out a noise can be heard, which resembles a split second segment of audio from the video. Also, when adjusting the audio of a video with YouTube's volume slider, the audio crackles.
  • When using Crtl+f to search for words and it doesn't come up, a ding is played, followed by the clicking noise. This is most notable when I force the dings to occur in rapid succession, by typing random letters. It occurs less often if it is only a single ding.
  • When changing the surround sound from DTS to Dolby, there is a "pop" noise.

Specifications:

Logitech G633 Headphones, but the issue was also present on my Logitech G35s. Both are USB devices.

I'm new to this website so I don't exactly know what other specifications would come in handy... if there are tell me how to find them and I will post them.

Thank you so much for replies, I've been looking for a solution for a month now on the web to no avail!


My System SpecsSystem Spec
.
03 Oct 2015   #2
fireberd

Windows 10 64 bit
 
 

USB devices do not use the PC's sound card, they take digital and convert it to analog audio. Does sound do the same thing with regular PC audio?

Popping/crackling, etc is an often posted problem. Unfortunately there is no "one fix" for the problem. Some known potential items are Wi-Fi, sound drivers, video drivers, power supply noise, etc. With USB headphones drivers for the headphones could be an issue.
My System SpecsSystem Spec
03 Oct 2015   #3
StickyWicket

Windows 7 Home Premium 64bit
 
 

Thank you for replying. I edited my post to specify a bit more in the examples.

Quote   Quote: Originally Posted by fireberd View Post
Does sound do the same thing with regular PC audio?
I don't quite understand. The only way to play the audio is through my headphones, so I don't know how to determine what the "regular PC audio" would sound like.

Quote   Quote: Originally Posted by fireberd View Post
Some known potential items are Wi-Fi, sound drivers, video drivers, power supply noise, etc. With USB headphones drivers for the headphones could be an issue.
I have wifi, I got it with my new PC, my old one did not have the audio issues so it could be it. Power supply, video drivers, sound drivers, I have no idea if these are issues or not.
My System SpecsSystem Spec
.

03 Oct 2015   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by StickyWicket View Post
I don't quite understand. The only way to play the audio is through my headphones, so I don't know how to determine what the "regular PC audio" would sound like.
"Regular PC audio" is the audio that comes from your speakers with the headphones unplugged.

If you don't have speakers for your PC, then you won't hear it at all. Unless it's a laptop, then you'll hear audio through the laptop's speakers.
My System SpecsSystem Spec
03 Oct 2015   #5
StickyWicket

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
"Regular PC audio" is the audio that comes from your speakers with the headphones unplugged.

If you don't have speakers for your PC, then you won't hear it at all. Unless it's a laptop, then you'll hear audio through the laptop's speakers.
I don't have speakers, so I can't exactly test it out without them.
My System SpecsSystem Spec
03 Oct 2015   #6
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Can you borrow some from a friend, just to test it out?
My System SpecsSystem Spec
03 Oct 2015   #7
StickyWicket

Windows 7 Home Premium 64bit
 
 

I'll do my best.
My System SpecsSystem Spec
04 Oct 2015   #8
fireberd

Windows 10 64 bit
 
 

If not speakers, a regular analog headset will also do. Even ear buds with the correct TRS plug.
My System SpecsSystem Spec
04 Oct 2015   #9
StickyWicket

Windows 7 Home Premium 64bit
 
 

New issue I noticed: the audio crackles when adjusting the audio on YouTube videos using the player's slider.
My System SpecsSystem Spec
04 Oct 2015   #10
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

please use tools like LatencyMon and DPC Latency Checker to determine the cause for those audio crackling/clicking/popping problems.
My System SpecsSystem Spec
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