Static pop/crack (split second) as soon as sound plays through speaker

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  1. Posts : 8,135
    Windows 10 64 bit
       #11

    Consider this. The sound won't work without drivers. Thus, no drivers, no sound or static.

    I'm now leaning to something in your 5.1 speaker system.

    I'll be off line most of this afternoon. I have a home recording studio and will doing mixdowns on a CD project for a local singer.
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  2. Posts : 57
    Windows 7 64 bit Professional
    Thread Starter
       #12

    fireberd said:
    Consider this. The sound won't work without drivers. Thus, no drivers, no sound or static.

    I'm now leaning to something in your 5.1 speaker system.

    I'll be off line most of this afternoon. I have a home recording studio and will doing mixdowns on a CD project for a local singer.
    Well, it works perfectly fine with my previous PC, and also, I have some other 2.1 speakers that I use to use on my previous PC that still work fine, but those get the static/audio problems on this too. That's the thing. I've done so much to eliminate what could be causing it.

    The latencymon gets a lot of latency in dxgkrnl.sys and ataport.sys

    Tried doing some searches on that, doesn't seem that helpful.

    Well, I removed realtek audio drivers, and currently am just using windows HD audio, seems to be fine but I've just had it on for 20 minutes or so (lunch break from work).

    I hope that goes well for you.

    I'm hoping to iron this out soon enough. If the audio issues come back, I'll throw my PC on an HDMI and hook it to the TV and see if the TV gives off the static too. I will also run linux on this too and see.
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  3. Posts : 8,135
    Windows 10 64 bit
       #13

    dxgkrnl.sys relates to NVIDIA and I see you have an NVIDIA video card. If you are up to it, for testing you could remove the NVIDIA card and use the Intel HD Video that is built in the i7 CPU.

    ataport.sys, from what I find relates to disk drives. I notice my SATA SSD drives are listed as "ATA Samsung 840 SCSI Disk Drive" for example.

    If the Microsoft HD Audio works OK, and disregarding that Latency Mon is showing problems, that goes back to some function that Realtek enables/uses that the generic HD Audio does not. I recall another user that had some sound problems that went away when they use the HD Audio drivers. What the function is???
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  4. Posts : 7
    win7 Pro Ult 64
       #14

    Since you are putting a lot of effort in the issue i will suggest to avoid the issue of electrical interference of your audio and other components altogether by investing a little bit of money into an external soundcard/audio interface.

    Get any cheap external usb audio interface, some even come with 5.1.
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  5. Posts : 3
    Windows7 Home Premium 64bit
       #15

    aleks83 said:
    Since you are putting a lot of effort in the issue i will suggest to avoid the issue of electrical interference of your audio and other components altogether by investing a little bit of money into an external soundcard/audio interface.

    Get any cheap external usb audio interface, some even come with 5.1.
    This will not help him, i got the exact same problem, i also tried a external soundcard, still the same issue. And nobody knows a sulotion for that
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  6. Posts : 8,135
    Windows 10 64 bit
       #16

    One other issue, that has not been noted so far. Sound is on a shared IRQ with a higher priority device. The higher priority device can "interrupt" the sound and depending on how it does it, it can sound like a drop out or could sound like static.
      My Computer


  7. Posts : 57
    Windows 7 64 bit Professional
    Thread Starter
       #17

    fireberd said:
    dxgkrnl.sys relates to NVIDIA and I see you have an NVIDIA video card. If you are up to it, for testing you could remove the NVIDIA card and use the Intel HD Video that is built in the i7 CPU.

    ataport.sys, from what I find relates to disk drives. I notice my SATA SSD drives are listed as "ATA Samsung 840 SCSI Disk Drive" for example.

    If the Microsoft HD Audio works OK, and disregarding that Latency Mon is showing problems, that goes back to some function that Realtek enables/uses that the generic HD Audio does not. I recall another user that had some sound problems that went away when they use the HD Audio drivers. What the function is???

    fireberd, I have never had that issue before with a Nvidia card. I know mine is more powerful, so I have already tried removing the GPU and running the PC without it, and I still had the static. I'm not sure if I had lower latency though, because I can't get the onboard VGA intel graphics driver to install, it keeps saying my system isn't supported.. which is weird. they're the drivers from the site, as well as from the disc. I know I get static still because even without a screen, I still heard the static happening.

    aleks83 said:
    Since you are putting a lot of effort in the issue i will suggest to avoid the issue of electrical interference of your audio and other components altogether by investing a little bit of money into an external soundcard/audio interface.

    Get any cheap external usb audio interface, some even come with 5.1.
    Read too much into that without anyone getting it solved that way. I shouldn't have to buy one.

    Hinata said:
    aleks83 said:
    Since you are putting a lot of effort in the issue i will suggest to avoid the issue of electrical interference of your audio and other components altogether by investing a little bit of money into an external soundcard/audio interface.

    Get any cheap external usb audio interface, some even come with 5.1.
    This will not help him, i got the exact same problem, i also tried a external soundcard, still the same issue. And nobody knows a sulotion for that
    ^ exactly, not worth it. It should work without it. I don't want latency issues at all, period. Never had this issue before.

    fireberd said:
    One other issue, that has not been noted so far. Sound is on a shared IRQ with a higher priority device. The higher priority device can "interrupt" the sound and depending on how it does it, it can sound like a drop out or could sound like static.
    Hmm, I'm not sure. I really don't see what else I can do. I talked to some tech people at a store who do this stuff daily and they said everything I've done is what they'd have done. They suggested to test the system OUT of the case - my case is metal, which may interfere, but my previous case is metal and had no issues. I will try it soon.

    Also, someone else suggested unplug ALL connections from the front panel of the case to the mobo, except the power switch/reset button/hdd led connections. So I've already tried removing the audio cable from the front panel, but I left the USB 3.0 front panel connected to the mobo. I will try removing that and see.

    So next steps are unplug things further, and test system out of the case.

    Sorry, I had a long weekend. Thanks for sticking around so far. If all else fails, I am returning everything and waiting for more boards to be released/updated in a month or two and will use the 980ti on my previous build.

    I also get a taser like static crack/pop upon boot after post, and on shutdown. You know when you touch someone and a static spark "shocks" them and you actually hear it? It's like that. It sounds like it's coming off the motherboard or the PSU, but will find out more when I remove all from the case to isolate it.
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  8. Posts : 8,135
    Windows 10 64 bit
       #18

    Removing the connection for the front panel headphone/mic jack is a good suggestion that I overlooked. Dell had a problem of noise with a new desktop model. It turned out the routing of the cable for the front panel jacks was causing it. Rerouting the cable corrected it.

    I don't recall if you replaced the power supply, but Realtek has (or had) an article on noise and one of the items was a defective power supply can cause it.
      My Computer


  9. Posts : 57
    Windows 7 64 bit Professional
    Thread Starter
       #19

    fireberd said:
    Removing the connection for the front panel headphone/mic jack is a good suggestion that I overlooked. Dell had a problem of noise with a new desktop model. It turned out the routing of the cable for the front panel jacks was causing it. Rerouting the cable corrected it.

    I don't recall if you replaced the power supply, but Realtek has (or had) an article on noise and one of the items was a defective power supply can cause it.
    Disconnecting the front panel jacks did NOT solve it.

    I have used my previous builds 750W which currently works in my previous build, but gives the static on the new buiild, so the PSU doesn't seem to be the issue.

    Also, I noticed now, whenever opening a program fresh from the HD, a static pop comes up, now I'm thinking there's an issue with the RAM. I am using the same HD's as previous build that have never had any issues and aren't that old even. Sigh.

    I think I am going to return everything, and just keep the GPU and use it on my previous build, which is an Ivy bridge, so it's not THAT old, i just wanted all the new goodies.

    I will remove the mobo later and try to see if static goes away, out of the case, and also I will install Linux on the new build and see if I get the same audio issues.

    All in all, I think I will just return everything and see what new stuff comes out towards black friday/cyber monday
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  10. Posts : 8,135
    Windows 10 64 bit
       #20

    Good luck on a new build later. But, I wouldn't use any old parts on the new build except the CD/DVD drives and possibly the hard drive. But, I would do a complete "clean" install with the hard drive - reformat the drive and start over with the installation.

    One thing to consider, the new systems are much faster and demanding so new compatible parts are needed. New motherboards have SATA 3 ports for the drives, connecting an old SATA 2 hard drive is sort of defeating the higher SATA 3 speed.
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