Problem with High Definition Audio - Realtek HD Audio - Code


  1. betico
    Posts : 3
    Windows 7 Home Premium
       New #1

    Problem with High Definition Audio - Realtek HD Audio - Code


    Hi,

    I have several computers of differents (HP, Toshiba, etc) and It happens the same problem. The audio device has an exclamation mark in Device Manager.

    I think this problem is caused by some update windows. My OS is Windows 7 Home Premium 32bits .

    Does anyone know what Windows Update should be uninstalled ?

    Thank You.
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Without some computer specs its hard to say. Also what is the Code? Code 10?

    If these were old Windows XP machines, the sound hardware on many is not Win 7 compatible.
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  4. betico
    Posts : 3
    Windows 7 Home Premium
    Thread Starter
       New #3

    Excuse me,

    I wanted to say in my title:

    Problem with High Definition Audio - Realtek HD Audio - IDT High Definition Audio CODEC

    However, the Device Manager error code displayed is 39.

    Best regards
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    Code 39 is a device driver issue. It could be incompatibility with Windows 7, as Windows will usually install the generic, basic function, "High Definition Audio" drivers if the hardware is compatible.

    That's all I can offer without the actual hardware specifications.
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  7. betico
    Posts : 3
    Windows 7 Home Premium
    Thread Starter
       New #5

    Solve (update Windows 10) or Restore point.


    Finally I decided to update Windows 10. Also I can try a system restore and restore it.

    Thank you.
      My Computer
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