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Windows 7: Problem with High Definition Audio - Realtek HD Audio - Code

24 Feb 2016   #1
betico

Windows 7 Home Premium
 
 
Problem with High Definition Audio - Realtek HD Audio - Code

Hi,

I have several computers of differents (HP, Toshiba, etc) and It happens the same problem. The audio device has an exclamation mark in Device Manager.

I think this problem is caused by some update windows. My OS is Windows 7 Home Premium 32bits .

Does anyone know what Windows Update should be uninstalled ?

Thank You.


My System SpecsSystem Spec
.
25 Feb 2016   #2
fireberd

Windows 10 64 bit
 
 

Without some computer specs its hard to say. Also what is the Code? Code 10?

If these were old Windows XP machines, the sound hardware on many is not Win 7 compatible.
My System SpecsSystem Spec
25 Feb 2016   #3
betico

Windows 7 Home Premium
 
 

Excuse me,

I wanted to say in my title:

Problem with High Definition Audio - Realtek HD Audio - IDT High Definition Audio CODEC

However, the Device Manager error code displayed is 39.

Best regards
My System SpecsSystem Spec
.

25 Feb 2016   #4
fireberd

Windows 10 64 bit
 
 

Code 39 is a device driver issue. It could be incompatibility with Windows 7, as Windows will usually install the generic, basic function, "High Definition Audio" drivers if the hardware is compatible.

That's all I can offer without the actual hardware specifications.
My System SpecsSystem Spec
02 Mar 2016   #5
betico

Windows 7 Home Premium
 
 
Solve (update Windows 10) or Restore point.

Finally I decided to update Windows 10. Also I can try a system restore and restore it.

Thank you.
My System SpecsSystem Spec
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