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Windows 7: Windows high definition audio device driver cannot be installed

17 Apr 2016   #1
newguy1here

Windows 7 Ultimate x64
 
 
Windows high definition audio device driver cannot be installed

Hi,


It's been months since I got this 7601 geunine problem and after years of smoothly using my windows 7 from out of the blue this thing land on and I can't fix it even though I tried every possible method.

Anyway with this problem came another problem,whenever I connect my hdmi cable to my tv the video works fine but the audio doesn't work because windows can't install the driver which will later show me an option in the sound control of my lg tv so I can configure it on.I have realtek driver for audio and it has no connection with the cable,and the cable audio did work before when windows was all right.

The driver says the problem code is 0000000A
driver version is 6.1.7601.17514


Manufactur is Microsoft and not Realtek
Thanks


My System SpecsSystem Spec
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17 Apr 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi NG1,
As you have an Asus, use the inbuilt Asus updater, it will check all your drivers and tell you what you need, and the option to install.
ROY
My System SpecsSystem Spec
17 Apr 2016   #3
newguy1here

Windows 7 Ultimate x64
 
 

Hey,

I did use the inbulit asus program and after update nothing has changed.

I have the 7601 problem,can't hear audio hdmi cable and found out that my lg disk rom can't read disks which it did in past.

I thinking about installing my windows 7 again from scartch cause right now things are not good
My System SpecsSystem Spec
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17 Apr 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

IF your saying you get the non genuine notification on your comp then
NO further assistance can be given here.

If you want to try and resolve your non genuine issues follow the guidelines in this link and start a new thread in the Updates and Activations sub-forum with the results of the MGadiag
Windows Genuine and Activation Issue Posting Instructions

Roy
My System SpecsSystem Spec
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 Windows high definition audio device driver cannot be installed




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