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Windows 7: Reinstalled IDT Audio, now audio is delayed by 5-10 seconds

17 Jun 2016   #1
BeatlesPkmnFan

Windows 7 Home Premium 64 bit
 
 
Reinstalled IDT Audio, now audio is delayed by 5-10 seconds

I've been having this problem for nearly a month now and it's really starting to annoy me.

My laptop is an HP Pavilion dv6, OS is Windows 7 Home Premium 64 bit.

On May 19th, I turned on my laptop after coming home from the store and the audio sounded lower quality than usual. Assuming maybe the Beats audio was disabled somehow, I went to the Beats Audio Control Panel and it crashed on me when I clicked the "Listening Experience" button. I Googled how to solve this issue and found that I should uninstall and reinstall my IDT Audio. I did that, and ever since I've been having an audio delay of 5 - 10 seconds, along with my laptop booting up half the time failing to connect to the System Event Notification Service. While it's annoying when this SENS error happens, I can simply reset the Themes service to bring back Aero theme.

In my Event Log under "Security", I'm getting this Audit Failure almost constantly ever since reinstalling IDT Audio:

"Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error."

I'm getting this error from the following:

"\Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\slhlim64.dll"

"\Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\slcc3d64.dll"

Both of these dlls are from IDT Audio. They started happening at 8pm on May 19th and have been happening all the time since.

The audio delay affects most, if not all programs. When I browse Windows Explorer it'll take 10 seconds after opening the program for the folder clicking sounds to begin. When I empty the Recycle Bin the noise plays 10 seconds after emptying it. When I open an mp3 file in Windows Media Player it takes 5 seconds to start. YouTube videos also take 5 seconds long to start (as do videos on other sites). And if I keep a YouTube video paused for more than 10 - 20 seconds and then unpause it, it takes another 5 seconds to start again. Sometimes (after unpausing) the video will start playing without sound for about 5 seconds, then the video will freeze and the audio will play with the video not moving until both the audio and video sync up again.

Is there a way to stop IDT Audio's slhlim64.dll and slcc3d64.dll to stop giving me these errors so this audio delay (and presumably the SENS error) stops happening? I've reinstalled the audio twice now.

EDIT: I decided to try something I hadn't tried before. I uninstalled IDT Audio for the second time, then I went into the SRSLabs folder in System32 afterwards, and saw that the two dlls giving me the errors were still present (the others successfully uninstalled). So I just dragged the SRSLabs folder to my documents so it doesn't load it, restarted my laptop, simply let Windows install its own audio driver, and the problem seems to be solved. I guess those two dlls not uninstalling successfully was the problem. I'm no longer getting those Audit Failures.


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 Reinstalled IDT Audio, now audio is delayed by 5-10 seconds




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