Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I cannot get my wired speakers to work pc says they are not connected

18 Jun 2016   #1
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 
I cannot get my wired speakers to work pc says they are not connected

I recently got speakers for my new computer and i have trouble getting them to work on my new computer. It says when i plug them in that the device does not appear to be plugged in.

Also when i went into dxdiag it said that my computer does not have a sound card so is it a issue with the os or do i need to buy a sound card? where would i buy a sound card if a needed one and how would i install it? or do i just need to download a driver?

I have all these games on my pc yet no sound.


My System SpecsSystem Spec
.
22 Jun 2016   #2
fireberd

Windows 10 64 bit
 
 

Sorry I missed your post.

What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help.

Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type?

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
22 Jun 2016   #3
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by fireberd View Post
Sorry I missed your post.

What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help.

Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type?

Screenshots and Files - Upload and Post in Seven Forums
I have some form of logictech speakers i don't know the exact kind. Here are some photos of the problem.


Attached Thumbnails
I cannot get my wired speakers to work pc says they are not connected-sound-card.png   I cannot get my wired speakers to work pc says they are not connected-no-sound.png  
My System SpecsSystem Spec
.

22 Jun 2016   #4
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 

Keep in mind the speakers actually are plugged in and they are plugged into the wall so it is not a power issue.
My System SpecsSystem Spec
22 Jun 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

wrong screenshot, this one.

Roy


Attached Thumbnails
I cannot get my wired speakers to work pc says they are not connected-cpdm.png  
My System SpecsSystem Spec
22 Jun 2016   #6
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by torchwood View Post
wrong screenshot, this one.

Roy
Well here you go
My System SpecsSystem Spec
22 Jun 2016   #7
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 

Forgot the attachment


Attached Thumbnails
I cannot get my wired speakers to work pc says they are not connected-device-manager.png  
My System SpecsSystem Spec
22 Jun 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi there,
have a read of this post (W8 but same for W7).
https://community.amd.com/external-l...-speakers.html

Roy
My System SpecsSystem Spec
22 Jun 2016   #9
fireberd

Windows 10 64 bit
 
 

As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.

The AMD High Definition Audio Device is for HDMI audio ONLY.

Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver.

One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard.
Speccy - System Information - Free Download

The AMD HDMI would not be the issue since you have "regular" PC speakers.
My System SpecsSystem Spec
22 Jun 2016   #10
anonymousyam

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by fireberd View Post
As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.

The AMD High Definition Audio Device is for HDMI audio ONLY.

Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver.

One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard.
Speccy - System Information - Free Download

The AMD HDMI would not be the issue since you have "regular" PC speakers.
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD A4-6300 61 C
Richland 32nm Technology
RAM
8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
MSI A68HM-E33 V2 (MS-7721) (P0) 39 C
Graphics
VA2246 SERIES (1920x1080@60Hz)
768MB ATI AMD Radeon HD 8370D (MSI) 9 C
Storage
931GB TOSHIBA DT01ACA100 SATA Disk Device (SATA) 38 C
Optical Drives
ASUS DRW-24F1ST c SATA CdRom Device
Audio
AMD High Definition Audio Device
And for all the audio

Audio
Sound Cards
AMD High Definition Audio Device
Wi-Fi Display Virtual Audio Device
Audio Device on High Definition Audio Bus


Does this help?
My System SpecsSystem Spec
Reply

 I cannot get my wired speakers to work pc says they are not connected




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows says i'm not connected when i am and wired connection.
So, these issues have been present for 3-4 months but i have ignored them. First, windows says i'm not connected to the internet when i actually am. Secondly, I'm using a laptop on a wireless connection yet the icon if for wired. Adressing the first issue, as seen in the screenie, i'm...
Network & Sharing
Windows 7: Using Bluetooth Headphones & Wired Speakers simultaneously?
Hi Guys, I'm thinking of acquiring some Bluetooth headphones to go with my speakers and I was wondering if it was possible to use the Bluetooth headphones simultaneously with wired speakers? Thanks!
Sound & Audio
speakers dont work when connected to my computer!!
i recently got a new computer case and installed windows 7. everything is working fine except for my sounds plugs and my LED's (that's going to be another thread). I've had a foxconn a88gmv for a while now (plugging in speakers in the green jack worked before). i have a coolermaster haf x (this is...
Sound & Audio
Wired connection is connected, but not working
Hi all, I am using windows 7 home 64bit, and i'm having trouble with my wired connection. I'm in college now, and my dorm requires you to register your MAC address with them for your internet to work. on my desktop I've registered for both the wireless MAC address and the LAN address....
Network & Sharing
Connected but no internet (wireless - wired is fine)
I have an Acer laptop (Windows 7) and SMC router. The laptop connects to the wireless network but it says 'no internet access'. Troubleshooting nets me the information that "the DNS Server isn't responding". The laptop can easily connect to the internet via ethernet. It also...
Network & Sharing
External Speakers work, Laptop speakers do not
Hi all, I have a Dell XPS M1330 laptop and have recently upgraded to windows 7 professional (32bit) from windows vista. Everything seems to be running smoothly except I can get no sound from the internal laptop speakers. When I plug in external speakers in via the jacks on the front, sound comes...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App