no sound win7 x64 (windows dectects no problems)

seizuretastic · 20 Dec 2009

I have no sound and I can't figure out why. i've tried updating all kinds of drivers, etc. and nothing happens. (latest realtek, etc.) i've looked at other threads first, and nothing there seems to have worked for me either.

any ideas? see my profile for my specs.

any advice would be amazing

possibly helpful details:
x64 professional
bought upgrade, but had to reformat and do it from scratch because XP Pro was x86
sound worked on XP Pro x86 no problem
when i go to the device manager my sound card is called "High Definition Audio Device"
when I select playback device i'm given two obtions:
a) Digital Audio (S/PDIF)
b) Digital Audio (HDMI)
(never speakers or headphones)

TimStitt · 20 Dec 2009

Check your bios and make sure that it is enabled. :)

seizuretastic · 20 Dec 2009

this might be a stupid question, but how do i do that?

EDIT: i've restored prior to all my messing around to drivers. so should i update to latest realtek drivers again?

TimStitt · 20 Dec 2009

I know you mentioned that you tried all kinds of drivers; but I just want to make sure that you got the latest ones from the ASUS website
ASUSTeK Computer Inc.-Support- P5QL
Choose the options:
MOTHERBOARD
SOCKET 775
P5Q
WINDOWS 64 7bit

TimStitt · 20 Dec 2009

seizuretastic said:

this might be a stupid question, but how do i do that?

EDIT: i've restored prior to all my messing around to drivers. so should i update to latest realtek drivers again?

No problem at all to enter BIOS
Reboot your PC and when it begins to boot it will tell you a button to press to enter the bios screen.

It's usually DELETE or F1 but you'll need to read your screen as it boots to find out.
Press it immediately (I press it pretty often up until the bios screen opens).

One your bios is open, look through it for 'enable on board sound' or something similar

RE Drivers - Check the other link that I just posted and use these.

seizuretastic · 20 Dec 2009

it works now. i guess i was just unable to find the correct drivers on the asus website (i went through earlier, and tried to check every series but couldn't find "P5QL")

thanks for the help, i really really appreciate it!

TimStitt · 20 Dec 2009

seizuretastic said:

it works now. i guess i was just unable to find the correct drivers on the asus website (i went through earlier, and tried to check every series but couldn't find "P5QL")

thanks for the help, i really really appreciate it!

My pleasure. Merry Christmas!

PS - I know.... the asus web site is not user friendly! I always forget what socket chip I have and have to search through all until I find my mobo..... I've had to find yours a few times before though, it's a popular board. :)