Yeah, we have a copy of CoolEdit Pro 2.1 which is what I'm viewing the recorded sound with when I say it looks truncated (limited, compressed, ??). He needs to record his church service directly from the mixer into his laptop, then, using CoolEdit, fix volume levels, pitch problems in the solo voices, add some reverb, etc. He just needs a clean signal to start with. The fact that it works fine on my Windows 7 Pro version, but not on his Home Prem version would seem to me to be suspicious.
ZigZag: do you mean the icons at the bottom right of the display or left? Also, which
driver(s) do you mean and where would I find them. Other than the distortion in the recorded sound, Sound Recorder seems to be working OK. Thanks for your expert help...Rich