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Windows 7: Conexant AC-97 Audio HELP, PLEASE!

26 Dec 2009   #1
Soufiane

Windows 7 Ultimate 64-bit
 
 
Conexant AC-97 Audio HELP, PLEASE!

Hello everyone,

I hope everbody's doing well. Please, I do really need your help to fix a problem with my Sound Card ''Conexant AC-97 Audio'' I have recently insalled Windows 7 Ultimate 64-bit and it seems to be working fine, though this particular issue with the sound card drivers. I have tried a lot starting by the solutions suggested by users on this forum but never gotten to fix the problem.

Here are two photos I have taken from a screan scan which will show you exactly what's wrong, and I know that many people have the same issue ...

http://img683.imageshack.us/img683/8359/photo1r.jpg


http://img706.imageshack.us/img706/2106/photo3gz.jpg

I do highly appreciate any help on this, and thank you very much in advance ...


My System SpecsSystem Spec
.
26 Dec 2009   #2
Soufiane

Windows 7 Ultimate 64-bit
 
 

Please help! I am going crazy here! I've tried all that I know so far but nothing worked. I do really need your help guys ... Thanks!!!!!!!!
My System SpecsSystem Spec
26 Dec 2009   #3
Qdos

 

All you appear to need to do is install the drivers...

Read the following, inparticular posts one and eight...
My System SpecsSystem Spec
.

26 Dec 2009   #4
Soufiane

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Qdos View Post
All you appear to need to do is install the drivers...

Read the following, inparticular posts one and eight...


Thank you for your kind reply, I have followed the instructions BUT unfortunately no positive results Here is a photo that shows what happened after doing those steps ...

http://img33.imageshack.us/img33/3540/resultw.jpg
My System SpecsSystem Spec
26 Dec 2009   #5
aem

Windows 7 Ultimate 64Bit
 
 

It looks like you need drivers for those device with yellow exclamation marks. Can you provide the PCI IDs for those? Hows how to get the info.

Driver selection for your Hardware devices.
My System SpecsSystem Spec
27 Dec 2009   #6
Soufiane

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by aem View Post
It looks like you need drivers for those device with yellow exclamation marks. Can you provide the PCI IDs for those? Hows how to get the info.

Driver selection for your Hardware devices.

Thanks alot for trying to help out with this complex issue, here are some pics will show you what is going on exactly with my machine!

http://img696.imageshack.us/img696/3299/88897254.jpg

http://img43.imageshack.us/img43/5340/26879511.jpg

http://img145.imageshack.us/img145/6431/38499496.jpg

http://img200.imageshack.us/img200/2338/96358679.jpg
My System SpecsSystem Spec
27 Dec 2009   #7
aem

Windows 7 Ultimate 64Bit
 
 

In the Details tab, under Property, select Hardware ID. You haven't doen this.
My System SpecsSystem Spec
27 Dec 2009   #8
Soufiane

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by aem View Post
in the details tab, under property, select hardware id. You haven't doen this.


pci\ven_8086&dev_266e&subsys_3082103c&rev_03
pci\ven_8086&dev_266e&subsys_3082103c
pci\ven_8086&dev_266e&cc_040100
pci\ven_8086&dev_266e&cc_0401
My System SpecsSystem Spec
27 Dec 2009   #9
aem

Windows 7 Ultimate 64Bit
 
 

Have you tried installing this?
PC HD-Audio Modem Combo
My System SpecsSystem Spec
27 Dec 2009   #10
Soufiane

Windows 7 Ultimate 64-bit
 
 

Thank you very much guys for trying to help out, I appreciate it

I last thing I tried and it's seems working fine is this method I found at another website and I want to share with the others who might have the same issue and thank you once again

Download the "Conexant AC97 Audio Driver for Microsoft Windows Vista (64-bit)" from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-51288-1

installing it regularly didn't work but you can make a trick.

1. first, try to install it normally with the driver. it will probably fail but it will be extracted in C:\swsetup\SP35558 by default

2. open the .inf file and locate

[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C

3. add this line to it
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,<x>

<x> can be found by going to the device manager, open the unrecognized audio device's property page, select "Details" tab, and select "Hardware Ids" from the Property combo. One of the listed strings should be <x>. it was the top one in my case.
In my case <x> was PCI\VEN_8086&DEV_266E&SUBSYS_3082103C&REV_03

so it eventually looked like:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_8086&DEV_266E&SUBSYS_3082103C&REV_03

4. now install the driver manually through device manager. It installed as "Conexant AC-Link Audio" which i find weird since it first was listed as "Conexant Realtec AC-97".
My System SpecsSystem Spec
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 Conexant AC-97 Audio HELP, PLEASE!




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