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Windows 7: windows 7 wont detect my sound card

28 Dec 2009   #1
danneth

windows 7
 
 
windows 7 wont detect my sound card

Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager




thanks !


My System SpecsSystem Spec
.
28 Dec 2009   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

danneth, welcome to the forums.

First thing that comes to mind is have you installed any motherboard/chipset drivers? Windows 7 has a fairly good inventory of drivers, but depending on the age of the hardware it may be not much more than enough to provide basic functionality, and take actual drivers from the hardware manufacturer to get full function out of it.
My System SpecsSystem Spec
28 Dec 2009   #3
Coolness

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by danneth View Post
Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager




thanks !
Are you sure its plugged with power n' all? Does it work on any other system/ OS on the same system?
My System SpecsSystem Spec
.

28 Dec 2009   #4
danneth

windows 7
 
 

Quote   Quote: Originally Posted by stormy13 View Post
danneth, welcome to the forums.

First thing that comes to mind is have you installed any motherboard/chipset drivers? Windows 7 has a fairly good inventory of drivers, but depending on the age of the hardware it may be not much more than enough to provide basic functionality, and take actual drivers from the hardware manufacturer to get full function out of it.
Hi,

as far as i can remember i just installed windows 7 and a few drivers like realtek etc from the disc provided for the motherboard/chipset

this is my comp spec



and the model number of the card is SB0090
My System SpecsSystem Spec
28 Dec 2009   #5
danneth

windows 7
 
 

Quote   Quote: Originally Posted by Coolness View Post
Quote   Quote: Originally Posted by danneth View Post
Hey guys,

after searching for an hour or so and not finidng solution i thought i best post, ive just got my new computer running windows 7 and for some reason it wont detect my sound card?

ive tried installing various drivers from the guides off here etc but they all say the same thing

"setup is unable to detect a supported product on your system "

the card is a sound blaster audigy sb1394

this is a print screen of my device manager




thanks !
Are you sure its plugged with power n' all? Does it work on any other system/ OS on the same system?

"Are you sure its plugged with power n' all" - not sure what you mean with this??

i dont know if it works on this system with a different OS as i have only had windows 7 on this machine but it worked on my last comp with XP
My System SpecsSystem Spec
28 Dec 2009   #6
computersplus

Windows 7 Ultimate 32 bit
 
 
Hardware Detection

The hardware detection for this would be at the bios level not the OS the boards bios does not see the card as being plugged in.

Always in this situation remove and reinstall the card in the slot sometimes they just don't go into the slot all the way.

Also if the board is old and the hardware that you are trying to use is a lot newer it could require a bios update for support of the newer hardware.
My System SpecsSystem Spec
28 Dec 2009   #7
computersplus

Windows 7 Ultimate 32 bit
 
 
Try This

Try this also, remove the card then clear your CMOS by pulling battery then push the power button in for about 10 seconds then reinstall battery and leave card out now start up the computer all the way then shut it down reinstall the card and reboot and see what happens.
My System SpecsSystem Spec
28 Dec 2009   #8
danneth

windows 7
 
 

Quote   Quote: Originally Posted by computersplus View Post
The hardware detection for this would be at the bios level not the OS the boards bios does not see the card as being plugged in.

Always in this situation remove and reinstall the card in the slot sometimes they just don't go into the slot all the way.

Also if the board is old and the hardware that you are trying to use is a lot newer it could require a bios update for support of the newer hardware.

Hi

ive tried using the card in the various slots but there all doing the same thing, the computer is alot newer then the card ive had a look in the bios as i thought it might be something that needs enabling but cant seem to see anything but then again im not 100% on what i would actually be looking for
My System SpecsSystem Spec
28 Dec 2009   #9
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

Have you tried shutting down, removing the card, rebooting, shutting down, re-installing card, rebooting?
My System SpecsSystem Spec
28 Dec 2009   #10
computersplus

Windows 7 Ultimate 32 bit
 
 
Bad Card

It is possible that the card is bad
My System SpecsSystem Spec
Reply

 windows 7 wont detect my sound card




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