My device is installed and works fine for making calls via OCS
I have a separate issue. I need to be able to use the headset for calls as well as hear all system sounds and listen to audio from a number of other sources (WMP, web browser, itunes, etc.). The only way I could find to this, I disabled my other speakers (from the control panel) so that the only speaker enabled was the one on the headset. This worked okay – but I quickly ran into two issues. In windows media player, I would begin a song but when I would open up another window, to begin working, It would stop playing. So, I’d bring WMP to the front and begin to play the song again…I could do this several times until I ran into my second issue: the song wouldn’t play again, and I think all sound quit working. To remedy this, I would disable the headset earphone and then re-enable it and it would work again – although as soon as I would bring a window other than WMP to the front, the music would stop playing.
Clearly this isn’t functional. I need to be able to hear all system sounds whether I'm on a call or not, and When I'm not on a call, I need to be able to listen to audio from other sources (WMP, web browser, itunes, etc.)