Need help with Sabrent SBT-SP6C No Sound Issue

P

packrfanfw

New member
I purchased a SBT-SP6C which is on Microsoft's Windows 7 acceptable hardware list. I've installed it and downloaded the Windows 7 drivers fromthe Sabrent website. The device shows up in my system, but I get no sound. I know my speakers work because I hooked them up to an external source. I can hear some feedback when I unplug the jack.

This is on my son's Dell 4600. Any ideas?
 

My Computer

OS
W7
Sound

in sound properties make sure to select that device as playback device
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
Sound

check all output jacks and make sure to select how many speakers your using the sound control area in 7 at least on mine is a little weird to figure out
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
can you right click on the speaker icon and choose configure
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
I tried each output jack on the card. I could hear static each time I disconnected and reconnected the speakers. I configured the sound card. Windows says the card is working fine. Still no sound.
 

My Computer

OS
W7
Sound Card

card may be faulty can you try it in another machine just to make sure
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
are you using 32 or 64 bit windows
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
Drivers

it appears there are no 64 bit drivers that i can find
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
I'm using 32 Bit. I e-mailed Sabrent and Jeff had me try and see if I got any different result on another PCI slot. I tried 2 other slots and had the same result...no sound. The weird thing is, I can go to the configurator and click the speaker to mute and un mute. I hear a noise when I do that.

This is very frustrating because I only purchased this sound card because it was on Microsoft's website for compatibility. I purchased two for two different computers because the card I had in them were not on Microsoft's list. :mad:
 

My Computer

OS
W7
what kind of speakers are you using
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
nice i got this to work just now. it wouldn't let me install the drivers at first but i just went to the device manager and looked for them manually without going thru the driver setup. thanks for the info.
 

My Computer

OS
windows 7 ultimate 32bit
old post but will do an update. ( i found the chip is CMI8738SX) (my pci port scanner and mag light , looking)
windows drivers, are basic speaker 2 channel ok. but mic dead. turn on mike test. and BSOD.
2012 install drivers off board mfg site
Sabrent SBT-SP6C
for W7 32bit, install says, wrong platform. setup.exe admin mode.
so i tried vista. , it installs and works and get NEW nice sound mixer.
microphone starts working very well, and i can use Skype, but if you click the MS task bar speaker icon, BSOD. BOOM, like clock work. ( a bad driver this is)
i did find the drivers at CMI web site and will test them.
all i need is 2ch, audio speakers and mic, noting else, needed for skype.

the Sx is only 4.1 channels, the LX and MX are 5.1 and MX has SPDIF out.

what ever MS certified , its not this driver. for the record. more later. on oem chip drivers.
imo, 64bit is hopeless if 32b is DOA.
 

My Computer

OS
w7-32b ultimate
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