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Windows 7: "No Audio Output Device Is Installed"

03 Feb 2010   #1
Willbug34

1122
 
 
"No Audio Output Device Is Installed"

This has probably been posted here before, but I could not find any threads on this issue. I re installed Windows 7, and once I finished, I logged on, and tried to watch a video online, and realized there was no audio. I looked at the speaker to see if it was turned on, and there was of course a red x on it, and the message "No Audio Output Device Is Installed" once I dragged the mouse over it.

Any idea on how I can fix this?


My System SpecsSystem Spec
.
03 Feb 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Willbug34 View Post
This has probably been posted here before, but I could not find any threads on this issue. I re installed Windows 7, and once I finished, I logged on, and tried to watch a video online, and realized there was no audio. I looked at the speaker to see if it was turned on, and there was of course a red x on it, and the message "No Audio Output Device Is Installed" once I dragged the mouse over it.

Any idea on how I can fix this?
Hello Willbug, Welcome to SF,

I guess the Audio Drivers didn't got installed.

Go To > Start > Device Manager > Look for Yellow Marks if your finding it then
Right Click Update Drivers

Also Control Panel> All Control Panel Items> Troubleshooting > Hardware and Sound See what does it finds

Hope this helps,
Captain
My System SpecsSystem Spec
03 Feb 2010   #3
Willbug34

1122
 
 

So I opened the Device Manager, and saw that my Multimedia Audio Controller had a yellow mark next to it. I right clicked and clicked "update driver software" and this message came up.

" Windows could not find Driver Software for your device."

Anything else I should attempt?
My System SpecsSystem Spec
.

03 Feb 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Willbug34 View Post
So I opened the Device Manager, and saw that my Multimedia Audio Controller had a yellow mark next to it. I right clicked and clicked "update driver software" and this message came up.

" Windows could not find Driver Software for your device."

Anything else I should attempt?
Do you know what sound card are you using ?? Onboard or External Card ? If its Onboard and if your not sure post us Motherboard Model will try to find them.

Good Luck,
Captain
My System SpecsSystem Spec
03 Feb 2010   #5
Willbug34

1122
 
 

I'm not sure as to what Sound Card I'm running. How can I find out?

EDIT: Figured it out, it's an onboard soundcard

Thanks
My System SpecsSystem Spec
03 Feb 2010   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Can you post specs.
My System SpecsSystem Spec
03 Feb 2010   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Willbug34 View Post
I'm not sure as to what Sound Card I'm running. How can I find out?

EDIT: Figured it out, it's an onboard soundcard

Thanks
Post us the MSINFO32 file

Quote:
MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO\" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
Hope this helps,
Captain
My System SpecsSystem Spec
03 Feb 2010   #8
Willbug34

1122
 
 

Sorry it took so long: Download NFO.zip from Sendspace.com - send big files the easy way

That's what you wanted me to do right?
My System SpecsSystem Spec
04 Feb 2010   #9
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Willbug34 View Post
Sorry it took so long: Download NFO.zip from Sendspace.com - send big files the easy way

That's what you wanted me to do right?
Got it ..

Sound Card: SoundMAX Integrated Digital Audio
PND Device: PCI\VEN_8086&DEV_27DE&SUBSYS_01AD1028&REV_01\3&172E68DD&0&F2

Code:
Multimedia Audio Controller    PCI\VEN_8086&DEV_27DE&SUBSYS_01AD1028&REV_01\3&172E68DD&0&F2    The drivers for this device are not installed.
We got lot of thread that has the way to obtain the drivers Windows 7 Forums the biggest Windows 7 discussion forum, friendly help and many Windows 7 tutorials that will help you get the most out of Microsofts new Windows 7 Operating System. - Search Results for SoundMax audio drivers

Hope this helps,
Captain
My System SpecsSystem Spec
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