| Windows 7: "No Audio Output Device Is Installed" |
03 Feb 2010
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#1 | | |
"No Audio Output Device Is Installed" This has probably been posted here before, but I could not find any threads on this issue. I re installed Windows 7, and once I finished, I logged on, and tried to watch a video online, and realized there was no audio. I looked at the speaker to see if it was turned on, and there was of course a red x on it, and the message "No Audio Output Device Is Installed" once I dragged the mouse over it.
Any idea on how I can fix this? | My System Specs |
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03 Feb 2010
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#2 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by Willbug34 This has probably been posted here before, but I could not find any threads on this issue. I re installed Windows 7, and once I finished, I logged on, and tried to watch a video online, and realized there was no audio. I looked at the speaker to see if it was turned on, and there was of course a red x on it, and the message "No Audio Output Device Is Installed" once I dragged the mouse over it.
Any idea on how I can fix this? Hello Willbug, Welcome to SF,
I guess the Audio Drivers didn't got installed.
Go To > Start > Device Manager > Look for Yellow Marks if your finding it then
Right Click Update Drivers
Also Control Panel> All Control Panel Items> Troubleshooting > Hardware and Sound See what does it finds
Hope this helps,
Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
03 Feb 2010
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#3 | | |
So I opened the Device Manager, and saw that my Multimedia Audio Controller had a yellow mark next to it. I right clicked and clicked "update driver software" and this message came up.
" Windows could not find Driver Software for your device."
Anything else I should attempt? | My System Specs | | |
03 Feb 2010
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#4 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by Willbug34 So I opened the Device Manager, and saw that my Multimedia Audio Controller had a yellow mark next to it. I right clicked and clicked "update driver software" and this message came up.
" Windows could not find Driver Software for your device."
Anything else I should attempt? Do you know what sound card are you using ?? Onboard or External Card ? If its Onboard and if your not sure post us Motherboard Model will try to find them.
Good Luck,
Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
03 Feb 2010
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#5 | | |
I'm not sure as to what Sound Card I'm running. How can I find out?
EDIT: Figured it out, it's an onboard soundcard
Thanks | My System Specs | | |
03 Feb 2010
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#7 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by Willbug34 I'm not sure as to what Sound Card I'm running. How can I find out?
EDIT: Figured it out, it's an onboard soundcard
Thanks Post us the MSINFO32 file Quote: MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO\" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Hope this helps,
Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) "No Audio Output Device Is Installed" problems? All times are GMT -5. The time now is 10:49 PM. | |