No sound just static after Windows 7 clean install

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  1. Posts : 18
    Windows 7 Ultimate 64-bit
       #1

    No sound just static after Windows 7 clean install


    I recently upgraded my PC from Windows Vista HP 32 bit to Windows 7 Ultimate 64-bit (build 7600). I have not been able to get any sound except static and popping from my speakers. I have tried updating my drivers to the most recent Realtek drivers from their website but still only static. Acer does not offer drivers for Windows 7 for my model so I also tried running their Vista X64 audio driver in compatibility mode to no avail. Also, each time I try to restart, my computer takes about 15 minutes to boot. It gets stuck at the starting Windows screen for the majority of that time and it looks like the hard drive does not show any action. After about 15 minutes it eventually boots up. Any help would be greatly appreciated. My system specs are as follows:

    System Manufacturer/Model Number Acer Aspire M5100
    OS Windows 7 Ultimate 64-bit 7600
    CPU AMD Athlon 64 X2 4400
    Memory 4GB
    Graphics Card(s) ATI Radeon X1200 Series
    Sound Card Integrated Realtek ALC888-GR, colayered with ALC883 Realtek
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    Welcome to sevenforums cheffrey!

    Your best source for drivers will always be the manufacturers support site... in this case Acer's: Acer Support - Download Drivers

    Uninstall the current driver and find the correct one at Acers site above.

    Let me know if this helps...
      My Computer


  3. Posts : 18
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Thanks Daryl, I have downloaded Acer's driver, since they don't offer a Windows 7 version, I downloaded the Windows Vista 64 driver and installed it in compatibility mode. Unfortunately I still only got static. I have also tried removing all audio devices via device manager before installing the drivers. Is there anything else I should try?
      My Computer


  4. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #4

    Have you forced a windows update or 2?
      My Computer


  5. Posts : 18
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    I don't think I have forced an update, how can I do that?
      My Computer


  6. Posts : 18
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    I am doing a forced update now but it appears that the only thing updating is files for MS Office. Also, I restarted my computer and now there is a red X over my volume icon in the taskbar and when I mouse over it, it says no audio output device is installed. My Realtek HD Audio device is no longer showing in device manager either.
      My Computer


  7. Posts : 5,840
    Vista Ult64, Win7600
       #7

    Hi, Go into Device manager and click on Action, and Scan for hardware Changes.
      My Computer


  8. Posts : 18
    Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    Did that, it did not recognize any new hardware
      My Computer


  9. Posts : 5,840
    Vista Ult64, Win7600
       #9

    Hi just reread your first post, try this first.

    Scannow.https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
      My Computer


  10. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #10

    cheffrey:

    Now DL and try the Vista 64bit driver on acers site and let us know the results...
      My Computer


 
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