ZV6000 Audio x64 solved

Cheril said:

Hi Salaadin19
Would you please turn your attention to Display Windows 7 x64 for HP Pavilion zd8000. The ATI Mobility Radeon X600. This installs OK but hangs at the Windows logo, then goes black.

I can try, but I don't know how much help I can be since I don't have a zd8000. I have a zv6000, and they are very different in several key ways, namely CPU architecture (Intel v AMD) and GPU (I have the first gen x200 - the first of the mobility line to use PCI Express )

Cheril said:

As there is a 'fix' even for XP on the HP site, this adapter must have been unstable even before Win 7.
I have used the 'fix', which is to remove the battery, plug in a separate monitor.

This works intermittently, but not continuously. Can you come up with a work around as you did for the audio?

I can suggest generic solution:
1.) Uninstall the graphics card drivers completely (make sure to click the check box that says "delete drivers" when prompted to confirm uninstalling the gpu.
2.) Shut-down machine
3.) Unplug any peripherals (that's right, any. Don't have anything extra attached to the laptop) and make sure the laptop is running on AC power (batt can be in or out it shouldn't matter)
4.) Power up, log in to windows. Windows will try to install the graphics card

At this point you have a choice: either go with the drivers that Windows will pull from it's servers via Windows Update; or you can cancel and manually install drivers from AMD site (this will get dicey at best since AMD "officially" stopped supporting Mobility below the HD series )

5.) Power-cycle. Plug everything back in.
6.) Check if everything is working.

Code:

If not, please start a different thread and email it to me, 
so that we can keep this thread clean and 
only about zv6000 audio please

it didnt work on my zv6000...

salaadin19 said:

For those of us who have been having a major head-ache with ZV6000 after updating to retail, or those of us who never had audio working on the x64 side ever, here is the final solution (provided below with edit for ZV6000):

Download the "Conexant AC97 Audio Driver for Microsoft Windows Vista (64-bit)" from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-51288-1

installing it regularly didn't work but you can make a trick.

1. first, try to install it normally with the driver. it will probably fail but it will be extracted in C:\swsetup\SP35558 by default

2. open the .inf file and locate

[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C

3. add this line to it
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,<x>

<x> can be found by going to the device manager, open the unrecognized audio device's property page, select "Details" tab, and select "Hardware Ids" from the Property combo. One of the listed strings should be <x>. it was the top one in my case.
In my ZV6000, <x> was PCI\VEN_1002&DEV_4370&SUBSYS_3085103C&REV_01

so it eventually looked like:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3085103C&REV_01

4. now install the driver manually through device manager. It installed as "Conexant AC-Link Audio" which i find weird since it first was listed as "Conexant Realtec AC-97".

You should now have perfect audio. Note that for those updating from the various Realtec or ATI workarounds, the mute light also finally works again

If you are having trouble installing or it doesn't work after restart, remember that you need to "Disable driver signature enforcement" during boot (F8). You can also edit the boot using EasyBCD so that it will pop-up the menu for you and all you have to do is arrow up twice and select the option.

Cheers!

Thats all i had is x64.. thats wa i installed.. dont feel like buying a x32... is there anyway to install a x32 and use the same activation key?

Toly said:

it didnt work on my zv6000...

Toly, can you please describe the issue you are having?

Merkat106, because the x64 version will give you better performance.

when i try to install the sp35558.exe it tells me, Driver Installation Failed: Could Not Find The MEDIA Device For This Driver.

im not good at all this computer stuff... if i downgrade to 32 bit will my sound work?

salaadin19 good instructions i did everything u said and it doesnt work.. when i go to my device manager i got "other devices" and i have 3 choices one of them is the pci modem the other one is mass storage so i click on my multimedia audio controller.. go to details - device description.. it shows me the same thing in there too "multimedia audio controller" .. is it suppose to be on device description in the details tab ??? so when i got to update my driver and i picked C:\swsetup\SP35558 then it tells me WINDOWS COULD NOT FIND DRIVER SOFTWARE FOR YOUR DEVICE ...
i think from details tab i copied the wrong thing over the <x> .. let me know if it should be on device description... thanks a bunch for ur help

salaadin19 ur a life saver man i got it.. thanks a lot .. i went to my detail tab started looking thrue everything to find something that looks just like ur line so i found PCI\VEN_1002&DEV_4370&SUBSYS_3085103C&REV_01\ looks just like urs and it worked.. it was under device instance path.. thanks alot man im so happy.. whats mass storage now lol should i fix that or it no big deal..