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Windows 7: Issue with media (mp3, dvd sound, playing)

12 Mar 2010   #1
ks23

Windows 7
 
 
Issue with media (mp3, dvd sound, playing)

Hi!

I have an HP laptop that I purchased over a month ago and the other day it was playing music files just fine, however now it isn't. The sound devices are working properly and I updated the drivers and still no go. I can hear music online as well as little sounds from the mouse and etc. Yet whenever I try to play my music from my computer's hard drive it a FAIL. I can't play it in Windows Media Player, itunes, media center or anything. If anyone can offer some assistance please do!

Thanks in advance

- Kristy


My System SpecsSystem Spec
.
13 Mar 2010   #2
fireberd

Windows 7/10 64 bit
 
 

As this recently happened, use the System Restore function and restore the PC back to a date when it did work. System Restore can be accessed from Start/Programs/Accessories/System Tools. System Restore will not affect (remove) any user data or e-mails.
My System SpecsSystem Spec
13 Mar 2010   #3
ks23

Windows 7
 
 

thank you so much Fireberd!! it worked!!
My System SpecsSystem Spec
.

13 Mar 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ks23 View Post
Hi!

I have an HP laptop that I purchased over a month ago and the other day it was playing music files just fine, however now it isn't. The sound devices are working properly and I updated the drivers and still no go. I can hear music online as well as little sounds from the mouse and etc. Yet whenever I try to play my music from my computer's hard drive it a FAIL. I can't play it in Windows Media Player, itunes, media center or anything. If anyone can offer some assistance please do!

Thanks in advance

- Kristy
Try re-installing the audio driver.

Let us know if you need help with it


Ken
My System SpecsSystem Spec
Reply

 Issue with media (mp3, dvd sound, playing)




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